Fatih Kaya Email & Phone Number

Istanbul, Turkey

Turkey

Experience Cloud with both Aura & LWR frameworkService CloudREST APIVisualforce PageFlow BuilderLWCApex Test

Istanbul, Turkey

✦ Worked on Sales Cloud and created and set up both Standard and Custom Objects like Opportunity, Account, Lead, Task, and Case. ✦ Utilized User and Profile Setting, App Manager, field access using Profiles, Permission Sets and FLS, Page Layouts, Process Builder, Lightning Action, Lightning Flow, Validation Rules, Approval Process, Email Templates, and Reports.✦ Built Lightning Web Component (LWC) to display the data in UI.✦ Assisted SFDC Development implementing the APEX Classes, APEX Triggers with Apex Handler Class, Asynchronous Batch Apex, SOQL, and SOSL.✦ Developed Integrations between Salesforce and other applications via REST-based web services.

Istanbul, Turkey

✦ Developed and maintained a CRM application using Salesforce and Service Cloud based on UI and Backend Development of Financial Software application. ✦ Created and set up several custom objects, fields, sharing settings, profiles setup, and Aura components.✦ Used Email to case and Web to Case features in Case Management.

Istanbul, Turkey

✦ Had experience in CRM business processes by managing Lead, Account, Opportunity, Contact, Contract, Payment, and Case objects. ✦ Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail.✦ Gain expertise in customizing standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports, and Dashboards.✦ Created lookup and master-detail relationships on the objects.✦ Created junction objects and various advanced fields like Picklist, Field Dependencies, Custom Formula, Approval Process, and Sharing Rules for automated alerts, field updates, and email generation.✦ Implemented Security and Sharing Rules at object fields and record levels for different users in the organization.

Oslo, Norway

✦ Designed research in Business Administration.✦ Conducted literature review about leadership, creativity, and business sustainability.✦ Conducted data analysis with various statistical techniques.✦ Created graphs and charts to visualize data.✦ Reported research findings.

Master Of Arts - Ma, Educational Psychology

Bachelor'S, Counselor Education/School Counseling And Guidance Services