Fiona Thom personal email
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Developing the structures and environments to enable the success of strategic partnerships, significant services contracts and change programmes. Working with internal and external stakeholders to create value, resolve conflicts and deliver benefits.These roles have been in large organisations undergoing transformational change and have included programmes, outsourcing lifecycle, introduction of strategic sourcing, category management, post contract management.The business change aspects have drawn on my broad business experience and the ability to motivate people to bring about change, interpreting the strategy and design and being hands on in simplifying complexities of the environments.
Own Company
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DirectorOwn Company 2002 - PresentIndependent and Associate consultant proving business change and outsource management expertise to clients including Lloyds Banking Group, Thomson Reuters, ntl, G4S, Watson Wyatt.
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Volunteering With Covid Vaccine RolloutNhs Dec 2020 - Jun 2021 -
Client Relationship ManagerDuradiamond Healthcare Jul 2017 - Dec 2020Uckfield -
Senior Commercial ManagerTransport For London, Customer Experience Jan 2016 - Dec 2016LondonSenior commercial work stream lead on strategic programme.
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Senior Strategic Relationship ManagerLloyds Banking Group Nov 2014 - Jun 2015London, United KingdomInterim role on divested services contract with TSB. Strengthening operational governance and stakeholder relationships with service delivery teams, client service owners, risk and governance teams. -
Change Manager Transformation (Associate)Dav Management Ltd Nov 2012 - May 2014Number of organisational and cultural change programme assignments working within the Global Network Communications function at Thomson Reuters: . Managing the implementation of the strategic operating model across the organisation. . Driving the introduction of a programme management function to control and deliver the strategic initiatives. . Defining and structuring strategic programmes to develop and deliver network propositions.
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Snr Strategic Sourcing Manager ( Delivering Sourcing Transformation)Network Rail Oct 2005 - Sep 2012London, United KingdomInvited by commercial directorate to bring private sector experience and skills as they embarked on a long term initiative of Strategic Sourcing transformation.Driving change with a diversity of internal stakeholders and coaching of staff to promote world class behaviours and competence. Working with supplier community to develop relationships and manage performance.Implemented internal client management (planning and process), category management and sourcing across a number of areas including HR Services, Business Consultancy, Engineering Services. Spend in region of £300m-£500m pa.Outsourced IT Services, HR Advisory Services and restructured critical engineering monopolistic service contracts to provide resilience, efficiency and cost savings.Network Rail moved corporate support functions to Milton Keynes in 2012. -
Senior ManagerNtl 2000 - 2002Senior consultant supporting the integration of IT teams following the acquisition of C&W consumer business, and the programme to outsource IT to IBM (value in excess of £1bn). Designed and implemented the partnership model, managed the business change and contract performance.
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ConsultantPartners For Change 1998 - 2000Associate with Partners For Change working with Cable & Wireless Communications to implement and manage a major outsourcing contract with IBM (£3bn).
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ManagerStandard Chartered Bank 1987 - 1998Career path through UK and International Corporate Banking. Included Account Relationship, Corporate Insolvency, Risk Management and Cash Management. Several strategic projects during MBA study.Final year as Partnership Manager for UK and US arms of Global IT outsourcing contracts.
Fiona Thom Skills
Fiona Thom Education Details
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Post Graduate Award In Strategic Leadership -
Institute Of Bankers In Scotland
Frequently Asked Questions about Fiona Thom
What company does Fiona Thom work for?
Fiona Thom works for Own Company
What is Fiona Thom's role at the current company?
Fiona Thom's current role is location available in Edinburgh/London/Kent.
What is Fiona Thom's email address?
Fiona Thom's email address is fi****@****ail.com
What schools did Fiona Thom attend?
Fiona Thom attended University Of Warwick - Warwick Business School, Henley Management College, Institute Of Bankers In Scotland.
What are some of Fiona Thom's interests?
Fiona Thom has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Fiona Thom known for?
Fiona Thom has skills like Outsourcing, Change Management, Stakeholder Management, Governance, Business Transformation, Program Management, Coaching, Management, Business Process Improvement, Project Management, Leadership, Contract Management.
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