Tyler Henderson Email & Phone Number

Golden, Colorado, United States

Fort Collins, Colorado, United States

Golden Colorado

Responsible for Sales, Customer Service, Social Media and Field Marketing.

Western United States

Bicycle Demo Coordinator Demo Van Driver and Technical Rep. servicing the Western United States.

Loveland, Colorado

Industry leading suspension tuning and service.

Aurora Colorado

Bicycle sales and educationBicycle accesory sales and education

Branding – I was responsible for all regional corporate outreach activities at local large scale sporting events including the Tour of Utah and the Boulder Triathlon series. As the Brand Ambassador, I am the “corporate face” of a nationwide performance eyewear retailer specializing in sport and fashion sunglasses from numerous manufacturers. The new technology of our products excites me and I enjoy being able to share it with people.Training – My comprehensive technical knowledge of our inventory combined with my passion for sports and biking led to my selection as a trainer for our new stores. Training includes: all aspects of our inventory, which includes sport and fashion sunglasses, goggles, and digital sport cameras; POS, customer interaction, processing shipments and returns.Managing – I manage The Apex Mobile Unit which represents the company at outdoor sporting events. Its operation encompasses the same responsibilities as our brick and mortar stores: customer service, sales, merchandising, inventory control, shipment processing, recalls and returns. These events are hectic, but fun. I love interacting with all of the athletes and educating them on all of our great products.

Greater Denver Area

Managing – As the Sales Lead in our store, I performed the same duties as an Assistant Manager. My responsibilities included opening and closing duties, inventory control, customer service, sales, merchandising, shipment processing, and recalls and returns.Training – I trained new associates on all facets of our inventory. Customer service is a critical focus for our brand – I ensured that new associates had the knowledge, skills, and competencies required to increase customer satisfaction.Sales – I motivated the team to reach sales targets through sales training and customer service.

Sales – I performed general sales duties. Customer service is emphasized in our brand. I built customer confidence by helping them make selections based on their preferences and my technical knowledge. I helped reduce theft and increase sales in our store because of heightened customer interaction.

Sales and customer service – Peak Cycles is a professional bicycle shop that emphasizes customer service and customer education. I performed general sales duties – selling bicycles and accessories. Customer service responsibilities included problem solving and resolution. Other duties included mechanical troubleshooting and shipping and receiving.Personal Assistant to President

Client Contact – Cairncross Company is a General Contracting firm located in Basalt, Colorado whose primary business is the development and redevelopment of multi-million dollar housing and commercial projects. I supported Rob Cairncross (President) with client contact duties when he was not available. Project and Schedule Coordinator – I ensured building materials were in place when needed and helped create final punch lists, exercising quality control. Using Primavera software, I coordinated the cleaning and closeout crews.Translator – Directed cleaning and closeout crews.

Carbondale, Co

Sales and customer service – Ute City Cycles is a professional bicycle shop in the Roaring Fork Valley. Customer service and customer education were important at this shop. As I became more familiar with the available products, I started selling bicycles and accessories. Customer service responsibilities included problem solving and resolution. Other duties included mechanical troubleshooting and shipping and receiving.

Bachelor Of Arts (Ba), French Language And Literature, Spanish Language And Literature, B

High School Diploma

Activities and Societies: Co-Founder and leader of competitive mountain bike team. Student leader of mandatory 10 day orientation.