Fuad Hossain, Pmp, Mba Email & Phone Number

Toronto, Ontario, Canada

- Provide partner-facing project oversight, coordination and administration for Points across our various lines of business- Plan, organize, lead, and control project activities. Responsible for interacting and communicating with the partners, driving momentum on projects (i.e., removing barriers both inside and outside the business)- Reviewing and communicating all project progress and interim results to ensure alignment with the overall organization and partners’ vision- Provide leadership and hands on project management expertise to ensure the successful delivery of the portfolio products to our partners (typically 2 – 4 concurrent projects) in a SaaS based environment- Collaborate closely with developers, product teams, Delivery Platform Specialists and internal stakeholders on a technical and non-technical basis to deliver high-value products to our partners.- Regularly provide project status updates to loyalty program partners, internal stakeholders and management Producing several project management related business analysis including status reports, issue and risk logs, meeting agendas and meeting minutes.

Toronto, Canada Area

Planned and led implementation efforts on two $5M Fixed Priced financial regulatory projects.Served as expert on proprietary suite of financial products; led strenuous bootcamps for new hires resulting in over 30 successfully trained Business AnalystsServed as primary contact for client issues; resolved 100% of all client complaintsManaged cross-functional teams to accurately estimate development time for projects and demosMonitored and controlled collaboratively with the project team to ensure that developers, QA and consultants have a complete understanding of requirements and user stories.Product lead for two in-house proprietary software.Conduct daily scrum meetings and engage with developers to clarify requirements and resolve any issues that may arise.Led regular meetings with stakeholders on high level progress of project and to discuss any concerns they may have and to priorities deliverables for projectsContributed to the strategic planning process and ensured continuing alignment of the product strategy with the overall company strategy

Toronto, Canada Area

Developed countless financial models enabling clients to meet their financial reporting needsEstablished position as formula expert; replicated and developed multiple sophisticated formulas using sophisticated programming logic, increasing reach of financial solutionEmphasized importance of creating financial solutions based on standardized financial models; successfully led development of a standardized Insurance/Banking solution.Troubleshooting issues with both clients and team members to come to timely solutions.Created and managed large datasets and used SQL knowledge to design queries and extract summarized information from company wide databases.Lead requirements gathering sessions with business clients and other stakeholders to gather business and process flow requirements and create associated documentation (BRD, etc.).Documented technical details into simple language that all stakeholders can understand.Identified consulting side deficiencies in documentation; created lessons learned (build book bible) serving as primary reference for all consultantsGathered feedback from clients on software design and successful communicated client requirements to developers resulting in the design and implementation of client specified softwareInstalled and maintained enterprise systems in client’s UAT and production environment, which included installing tomcat, apache, windows servers, Linux, and systems on Amazon web services (AWS) cloud services etc.Minimized software downtime by collaborating with developers and performing consulting wide software upgrades

Dhahran Al-Janoub Governorate, Saudi Arabia

Research Assistant (2010 – 2011) Collected, cleaned, manipulated and analyzed raw data, providing statistics to support strategic plan and marketing strategy developments and provide recommendations to clients in the financial and business sectors.Developed and tested statistical and simple probability models for customer retention.

Dhahran, Saudi Arabia

Collaboratively developed open courseware and accelerated the process of implementing courseware for use within King Fahd University of Petroleum and Minerals.

Bangladesh

Managed and occasionally conducted classes for junior session.Addressed any grievances shared by the parents or guardians. Reduced the number of complaints by both faculty and parents/guardians.

Dhaka, Bangladesh

Successfully managed several high net worth financial customers with net worth of over $1 million.Supervised and facilitated daily duties of Priority Banking Executives, ensuring that daily objectives are met. Improved customer data handling and analysis methods, thereby improving response time for customer requests while significantly reducing operating costs.Analyzed daily operations at every branch and provided specific recommendations and alternative modes of operations, thereby significantly reducing operating costs once changes were implemented.

Masters; Mba, Business Administration

Bachelors, Business Administration (Bba); Finance And Accounting