Natalya Melnikova
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Natalya Melnikova Email & Phone Number

Technical Support Specialist at JetBrains
Location: Nicosia, Cyprus 3 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 100%

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Current company
JetBrains
Role
Technical Support Specialist
Location
Nicosia, Cyprus
Company size
1013 employees

Who is Natalya Melnikova? Overview

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Quick answer

Natalya Melnikova is listed as Technical Support Specialist at JetBrains, a with 1013 employees, based in Nicosia, Cyprus. AeroLeads shows a matched LinkedIn profile for Natalya Melnikova.

Natalya Melnikova previously worked as Technical Customer Support Representative (Level 2) at Msp360 and Customer Support Representative at Cryptopay. Natalya Melnikova holds Бакалавр, Linguistics from Московский Государственный Лингвистический Университет (Мглу).

Company email context

Email format at JetBrains

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JetBrains

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Profile bio

About Natalya Melnikova

As a support engineer, I have gained professional experience and valuable skills in different spheres such as financial industry, cloud services, and backup solutions. On this journey, I had the opportunity to:- Get experience in SaaS technical support, QA and/or customer-facing technical roles;- Write technical articles, step-by-step guides, workflows;- Learn best practices for backups and be able to provide recommendations in the backup strategy based on the customer's requirements;- Work closely with cloud services like AWS, Microsoft Azure, Wasabi, BackBlaze, etc;- Work on customer service skills, the ability to be empathetic, accurate, compassionate, responsive and resourceful.

Listed skills include Творческий Подход К Решению Проблем, Jira, Microsoft Office, Confluence, and 4 others.

Current workplace

Natalya Melnikova's current company

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JetBrains
Jetbrains
Technical Support Specialist
hlavní město praha, praha, czechia
Website
jetbrains.com
Employees
1013
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3 roles

Natalya Melnikova work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Current
Jetbrains

Cyprus

Feb 2021 - Present

Technical Customer Support Representative (Level 2)

Msp360

Saint Petersburg, Russian Federation

Aug 2018 - Jan 2021

Customer Support Representative

Cryptopay

Санкт-Петербург, Россия

The main mission was to help customers with any issue occurred, guide them through the purchasing process, make product or service recommendations and resolve complaints or technical concerns. Besides that I was a part of the team who worked on the research called Customer Success. As an additional task, I was responsible for the company page on Instagram. I worked on the idea of the post, photo and capture.

Jan 2018 - Aug 2018
Team & coworkers

Colleagues at JetBrains

Other employees you can reach at jetbrains.com. View company contacts for 1013 employees →

KZ Kirill Zorin Kirill Zorin Colleague at JetbrainsCyprus View → TM Timur Malanin Timur Malanin Colleague at JetbrainsBerlin, Germany View → MG Maria Gurova Maria Gurova Colleague at JetbrainsBerlin, Germany View → LG Lucie Gomolová Lucie Gomolová Colleague at JetbrainsPrague, Czechia, Czech Republic View → AF Amos Fun Amos Fun Colleague at JetbrainsPoděbrady, Central Bohemia, Czechia, Czech Republic View → SW Simon Wimmer Simon Wimmer Colleague at JetbrainsBavaria, Germany View → AR Anna Rakhmukova Anna Rakhmukova Colleague at JetbrainsMunich, Bavaria, Germany View → IA Ilia Aleksandrov Ilia Aleksandrov Colleague at JetbrainsAmsterdam, North Holland, Netherlands View → AA Alexey Afanasev Alexey Afanasev Colleague at JetbrainsRussia, Russian Federation View → DM Daniil M. Daniil M. Colleague at JetbrainsGreater Munich Metropolitan Area, Germany View →
1 education record

Natalya Melnikova education

FAQ

Frequently asked questions about Natalya Melnikova

Quick answers generated from the profile data available on this page.

What company does Natalya Melnikova work for?

Natalya Melnikova works for JetBrains.

What is Natalya Melnikova's role at JetBrains?

Natalya Melnikova is listed as Technical Support Specialist at JetBrains.

Where is Natalya Melnikova based?

Natalya Melnikova is based in Nicosia, Cyprus while working with JetBrains.

What companies has Natalya Melnikova worked for?

Natalya Melnikova has worked for Jetbrains, Msp360, and Cryptopay.

Who are Natalya Melnikova's colleagues at JetBrains?

Natalya Melnikova's colleagues at JetBrains include Kirill Zorin, Timur Malanin, Maria Gurova, Lucie Gomolová, and Amos Fun.

How can I contact Natalya Melnikova?

You can use AeroLeads to view verified contact signals for Natalya Melnikova at JetBrains, including work email, phone, and LinkedIn data when available.

What schools did Natalya Melnikova attend?

Natalya Melnikova holds Бакалавр, Linguistics from Московский Государственный Лингвистический Университет (Мглу).

What skills is Natalya Melnikova known for?

Natalya Melnikova is listed with skills including Творческий Подход К Решению Проблем, Jira, Microsoft Office, Confluence, Мультизадачность, Sql, Английский Язык, and Технические Презентации.

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