Manage all aspects of assigned properties, Design business plans for assigned properties that suit customers needs, Inspect and arrange maintenance to meet standards, Maintain a positive, productive relationship with tenants, Negotiate lease contracts with contractors in a timely and reliable manner, Advertise and market vacant spaces to attract tenants, Collect receivable accounts and handle operating expenses, Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends, Oversee properties’ personnel and assess its performance, Accomplish financial goals and report periodically on financial performance, Source and build relationships with prospective clients to expand business opportunities, Update job and market knowledge.

Assist Leasing in the achievement of the department’s annual business plan, KPIs, budget, policies, and procedures. Source, connect and manage the relationship with individual tenants, existing and new to continuously explore business opportunities. Conduct end to end leasing activities for designated accounts, follow up on renewals and ensure they meet the price guidelines agreed on as per company pricing structure. Conduct site visits with tenants and relay feedback to relevant stakeholders. Issue leasing proposals to the new tenants. Negotiate prices within range agreed as per the pricing strategy and unit rates. Sign leases and contracts and coordinate with leasing administration function for documentation and filing. Coordinate with legal and finance for contracts and payments and revenue booking. Coordinate with legal for changes in terms and conditions when allowed by policy. Coordinate with operations department for handover upon signing of lease. Re negotiate renewals in case of major changes in pricing and lease conditions. Ensure customer relationship management is attained as per leasing needs. Develop client database and update the system. Maintain database of requests preferences requirements for each designated account.

Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs, knowing your competition and strategizingaccordingly.