Fumnanya Biosa Email & Phone Number

Houston, Texas, United States

MANAGER – WHATABURGER LLC 2021-PRESENTEffectively oversee the daily management of a team of 15 employees on average, providing training and guidance, while matching income to staff ratio per shifts. Collaborate and maintain working relationship with two large external food vendors and distributors on a weekly rota for effective inventory management, quality control and delivery of products. Point of contact to liaise between staff, customers, and upper management, ensuring smooth… Show more MANAGER – WHATABURGER LLC 2021-PRESENTEffectively oversee the daily management of a team of 15 employees on average, providing training and guidance, while matching income to staff ratio per shifts. Collaborate and maintain working relationship with two large external food vendors and distributors on a weekly rota for effective inventory management, quality control and delivery of products. Point of contact to liaise between staff, customers, and upper management, ensuring smooth and transparent workflows.Proficiency in MS Word for writing reports and corresponding to customer queries, while meeting the 24-hour deadline resolve deadline on a daily bases. Employed the use of Excel for staff time sheet management ahead of quarterly audits. Organised bi-weekly meeting agendas while using Canva and PowerPoint for graphic presentations. Involved in the recruitment lifecycle of over 100 new staff through interviewing and onboarding with the firm's policies, procedures and customer service standards. Show less

Bachelor'S Degree, Computer Science

Computer Science, Computer Science

Foundation Degree, Computer Science, 4.75

Activities and Societies: Mentored the table tennis team, student recruitment committee