Product designer with over 10 years of experience focused on AI and Natural Language Processing-related product design. I’ve honed distinct expertise in translating complex AI capabilities into innovative market-facing design solutions from 0-1. With a multidisciplinary background and a strong belief in human-centered design principles, I specialize in crafting intuitive experiences across mobile, web, smart home devices, voice control, AI conversation, and multimodal interaction interfaces.From problem definition and product strategy to interaction design and usability testing, I enjoy solving complex problems from scratch and creating innovative design solutions.
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Alpine Ski PatrollerBoyne ResortsKirkland, Wa, Us -
Founding Product DesignerAinia Ai Apr 2024 - PresentPalo Alto, Ca, Us08/2024 Update:We have updated the multimodal dialogue experience. Now you can interact with characters in the story, and the AI characters will generate scene images for you in real-time based on your responses.-Ainia is an interactive AI storytelling companion for children, blending engaging audio dramas with advanced AI-driven conversations and games to create an immersive learning experience. At Ainia, I design engaging, empathetic, and educational AI companions from concept to implementation. -
Freelance Designer & ConsultantFreelance Jul 2012 - PresentChaumont-Gistoux, Walloon Brabant, BeProduct designer crafting engaging interfaces and strategies for optimal user experiences. Dedicated to creating enjoyable, repeatable solutions that resonate with users. Care mobile app | For senior and health care agencies• Worked with clients, users and developers, applied multiple design methods.NYC Open Records web redesign | For New York government• Conducted interviews and heuristic evaluation to identify user pain points and provided design recommendations.• Improved interaction and user flow of signing up and searching feature.See more works on https://dribbble.com/summerfangfang -
GearheadBackcountry Mar 2024 - Jul 2024Park City, Ut, Us -
User Experience Designer, Ai LabsEts Jan 2021 - Sep 2022Princeton, Nj, UsThe R&D AI Lab develops cutting-edge capabilities to enhance and empower efficacious and equitable teaching and learning for all learners.I led the design and research process of innovative learning projects, translated ETS's hard-core research findings and technological capabilities into innovative learning products. Facilitated design workshops in agile teams.NAEP | National Assessment of Educational ProgressLed and participated in NAEP projects, designed and delivered NAEP reading UI design. Convo | English Listening and Speaking practice tools for Indian students• I led the UX Design for this project initiative at ETS AI labs. • Drive UX Research from product discovery, problem definition, design validation to implementation.Coconut | English Listening and Speaking practice tools for Chinese Gaokao takers -
Ux Designer & Researcher, R&D FoundryEts Jan 2020 - Jan 2021Princeton, Nj, UsThe Foundry is an effort in the Research Organization for staff to run and participate in an internal incubator for new and cutting-edge capabilities and educational tools and technologies. Foundry teams utilize agile development and design thinking principles.Courseware | Language learning suite• I worked closely with the product owner, software engineers, and research scientists to develop an English-speaking learning suite for both self-learning and class teaching scenarios. • I am the lead UX researcher & designer of this team to conduct design and research activities. Composer | Writing tool for ELLs• Individually designed the web app from scratch. Worked with software engineers and research scientists team to transform the academic discoveries into an innovative product; • Led and conducted the whole user research process from protocol to interview and synthesized users' feedback. Conducted research with various users including students and instructors;• Organized and led design workshops with teammates. ELAi | Oral English practice mobile app for adults• Led and conducted usability testing and optimized core flow; • Worked closely with software engineers to iterate product continually; • Worked with research scientists to creatively bring speaking and culture learning together.Coco | AI language learning app for kids• Worked with teammates on designing performance system and UI elements;• Conducted interviews and prototype testing and translated user needs into design solutions. -
Product Design ManagerWe-Education Group, Inc. Dec 2018 - Nov 2019New York, New York, UsLed and managed a cross-functional team including marketing specialists, instructional designers, and software engineers to design and develop innovative language learning products. -
User Experience DesignerWe-Education Group, Inc. Oct 2017 - Dec 2018New York, New York, UsThrived in a startup environment. Led an agile incubator team to work together on digital marketing, curriculum development, product design, and maintained a good relationship with clients. Successfully launched online events and promote users of the OWL English learning app (Designed by me from scratch) to grow rapidly from 0 to 20,000. Managed the Tik-Tok account of the team and increased the followers from 0 to 65,000.OWL English learning mobile app | For adult learners• Worked across leadership, design, development, data tracking and revenue team; Conducted user research and evaluation to identify learners pain points and transfer them to design solutions; Designed more than 10 iterations and built the mini app from scratch. Picture books reading mobile app | For kids• Completed concept, wireframes, prototypes; Conducted usability test and designed UI independently; Worked closely with the curriculum development team; Creatively brought reading and learning together. Online curriculum website• Worked with curriculum team on designing curriculum systems and website. -
Web & Digital Media DesignerAlfa Art Gallery May 2016 - Oct 2016New Brunswick, New Jersey, Us• Designed and maintained Alfa Art Gallery website;• Updating daily information about Alfa Art Gallery on Facebook, Instagram, Tumblr and Twitter;• Assisted art salon, art exhibition and other activities;• Contacted with artists and promote gallery activities, helping with collecting artworks; -
Global Office AssistantRutgers University May 2016 - Sep 2016New Brunswick, Nj, Us• Designed handouts, flyers, name cards, brochures and other orientation materials.• Filed more than 2,000 International students’ documents, organized and hosted more than 10 orientation workshops. -
Tv ProducerAnhui Broadcasting Corporation Mar 2015 - Aug 2015Edited contents of Anhui Public Channel mobile app and was responsible for TV program recording and editing.
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JournalistHunan Tv&Broadcast Intermediary Co., Ltd May 2012 - Mar 2015Changsha, Hun, Cn• Collect data from a variety of sources to assimilated hard and soft news stories• Wrote feature articles and editorials• Interview high-profile individuals and celebrities• Be responsible for all operational work of the station’s online presence• Launch online and offline interaction events and marketing activities for businesses• Design and create training materials for college interns -
JournalistNanfang Media Group Dec 2011 - May 2012• Wrote in-depth series regarding educational, cultural, social concerns;• Select deep reporting topics and design interview procedure; • Assisted in final layout of the newspaper; • Developed exciting story.
Fang Fang Education Details
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Rutgers UniversityInformation Science-Interaction Design And Informatics -
Sookmyung Women'S UniversityIntegrated Marketing Communications -
Lanzhou UniversityJournalism-Digital Media -
Hefei No.1 High School
Frequently Asked Questions about Fang Fang
What company does Fang Fang work for?
Fang Fang works for Boyne Resorts
What is Fang Fang's role at the current company?
Fang Fang's current role is Alpine Ski Patroller.
What schools did Fang Fang attend?
Fang Fang attended Rutgers University, Sookmyung Women's University, Lanzhou University, Hefei No.1 High School.
Who are Fang Fang's colleagues?
Fang Fang's colleagues are Taylor Bradford, Chelsea Socha, Lisa Talboys, Tobie Schimento, Ed Dembek, Mr Madness, Jeremy Cooper.
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