Funmilayo Adeleke, Icbb Email & Phone Number

Nigeria

• Performed daily, weekly, and monthly reconciliations between system and partner transaction statements.
• Worked closely with the Operations Team and other relevant teams to resolve issues effectively and timely, and also evaluated and prioritised product feature enhancement requests from stakeholders.
• Elicited and documented requirements, defined business and functional and non-functional requirements using customised questionnaires, interviews, focus groups and JAD sessions.
• Decomposed the high-level business process for further process analysis and met with stakeholders to understand and review business objectives and project requirements.
• Defined project scope, goals and deliverables that supported company objectives in collaboration with management and stakeholders and coordinated team members, consultants and material resources across multiple.
• Led by example, applying a thorough understanding of complex projects and business acumen to workplace challenges to motivate team members towards greater productivity.

Nigeria

• Updated operational methods and oversaw accounting procedures for improved efficiency.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Maintained compliance with regulatory parameters in complex projects with overlapping policies.
• Made decisions independently and collaboratively on payment compliance-related challenges.

• Collaborated with business management to gather requirements, prepare as-is to-be, configuration changes, unit testing and data conversion process, and generated new business with marketing initiatives and strategic.
• Map business practices to ERP software and deliver campaigns to solidify new client opportunities and generate new business.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.

• Managed projects and served as primary liaison between clients and multiple internal groups to provide clarity of goals and quality and adherence to deadlines.
• Ensured customer retention through programs and services provided to customers and identified customers' changing tastes, and established platforms where such needs could be met.

• Preparation of invitation letters to different organizations
• General clerical duties.
• Make logistic arrangement for event – trainings, workshops retreat, seminars etc this includes location, hotels, food etc.
• Preparing of purchase orders and contracts.
• Procurement of training and workshop materials.
• Manage seminar and workshop participant database

• Opening of accounts.
• Extract weekly financial reports.
• Attending to customer needs.
• Know your customer updates.
• Customer care representative

Bachelor'S Degree, Economics

Certification, Sap: Financial Accounting And Control

Education record