I am an advocate of continuous learning as a key strategy for absolute survival and relevance in this era of Global change.I have worked with the best of clients in Top players in industries to maximize potential in the work force .I have had extensive training and competencies in providing Customer service solutions and Human Resource Management to organizations. I also design training best suited to the work force of an organization in helping them achieve their organizational Goals.GAINING GLOBAL COMPETENCIES: Are you looking to stand out and gain the extra edge in the marketplace? To have a global mindset capable of competing in the marketplace CUSTOMER SERVICE: Excellent service delivery is a MUST for business survival in the 21st century. Looking for a passionate,driven and committed relationship analyst to design and implement strategies for efficient customer relationship management?I consult, train and implement proven Customer service strategies in maximizing optimal effectiveness of the workforce.
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Human Resources ManagerSellersmartNigeria -
Sales ManagerSellersmart Mar 2024 - PresentLekki, Lagos State, Nigeria -
Operations ManagerAtunlo Jan 2023 - Dec 2023Oyo State, Nigeria -
Business Development ExecutiveSidebrief Africa Aug 2019 - Jan 202290, Olonode Alagomeji Yaba Lagos -
Business Development ExecutiveCertification Edge Dec 2016 - Sep 201818,Esomo Close, Off Toyin Street, IkejaHuman resource and Project Management professional trainingsServices existing accounts, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales clients.Adjusts content of sales presentations by studying the type of industry and product alignedwith best global practices.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory… Show more Human resource and Project Management professional trainingsServices existing accounts, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales clients.Adjusts content of sales presentations by studying the type of industry and product alignedwith best global practices.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.Monitors competition by gathering current marketplace information on pricing, products, new productsRecommends changes in products, service, and policy by evaluating results and competitive developments.Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed. Show less -
Business Development ManagerCertification Edge Mar 2017 - Aug 201718, Esomo Street, Off Toyin Ikeja Lagos -
Funds Transfer OfficerKeystone Bank Ltd May 2011 - Dec 2012Ibadan• Issuance and liquidation of Manager’s cheques.• Ensure proper expense processing and monitoring.• Ensure proper proofing and reconciliation of General Ledgers.• Booking and liquidation of Term deposits.• Process International, Internal Funds and intra-bank Transfers.• Process Salary payment for Ministries and Parastatals.• Preparation of outward clearing cheques. -
Head, Customer Service OfficerBankphb Plc Jan 2008 - May 2011Ibadan• Attends to customer’s enquiries and requests promptly.• Analyze and resolve service issues promptly.• Maintain high level of professionalism and competence in every customer interaction.• Identify and develop new business opportunities with customer’s contacts.• Utilized effective problem solving and time management skills in customer service operations.• Assist in risk assessments and mitigation activities.• Maintain customer focused working environment for the team.
Oluwafunmilola Idris Education Details
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Business And Technology -
Babcock University Ilishan -RemoInternational Law And Diplomacy -
Babcock University, Ilishan-Remo, Ogun StateInternational Law And Diplomacy
Frequently Asked Questions about Oluwafunmilola Idris
What company does Oluwafunmilola Idris work for?
Oluwafunmilola Idris works for Sellersmart
What is Oluwafunmilola Idris's role at the current company?
Oluwafunmilola Idris's current role is Human Resources Manager.
What schools did Oluwafunmilola Idris attend?
Oluwafunmilola Idris attended Quantic School Of Business And Technology, Babcock University Ilishan -Remo, Babcock University, Ilishan-Remo, Ogun State.
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