Felipe Uribe Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

• Oversee the AA Partner Insurances web environments (including Life, Health, Travel, Pet and other insurance products), recommending and project managing enhancements or builds
• Develop and manage a CRO framework across AA Partner Insurances websites and applications
• Monitor and optimise user journeys, facilitating the best user experience and contributing to business growth
• Report, analyse and draw insight to create change
• Look for opportunities to connect the online and offline sales channels in order to best meet customer needs

Auckland, New Zealand

• Business Analyst role focused on Increasing revenue capture through UX / UI, and Search engine optimization (SEO) / Search engine marketing (SEM). Core member of a cross-functional Agile team focused on Conversion Rate.
• Reporting to senior management on progress of CRO via fortnightly sprint reviews
• Creating custom reports in Data Studio to track key metrics
• Creating and executing A/B Tests
• Finding and acting on insights found on Google Analytics
• Testing site improvements before releasing

Auckland, New Zealand

• Cemplicity’s mission is to transform the way that health services work so they deliver better experiences and health outcomes for patients and better efficiencies for sector funders. Working with clients in four.
• Leading processes improvement
• Developing a rapport with key client and partner contacts
• Overseeing clients issues through to resolution
• Up selling product and services
• Project managing implementation for new clients

Auckland, New Zealand

• Creating and executing a new strategy for Email Marketing
• Reporting on the current state of online marketing
• Selecting an agency to take over online marketing activities
• Ensuring SEO and eCommerce best practices are followed
• Advising on improvements to be made to the website content, presentation and back-end systems

London, UK

• Leading technical discussions with prospective clients
• Demonstrating multi-touch attribution technology, integration and advanced features
• Creating tools for product and feature demonstrations
• Training Sales team on product, features and market knowledge
• Responding to Requests for Proposal from new and existing clients
• Providing detailed internal hand-over of new clients to client services team

London, United Kingdom

• Reporting to senior management on migration progress and status of strategic clients
• Leading technical discussions with prospective clients and the sales team
• Split Role between clients support and pre–sales engineer
• Providing support to clients via phone, tickets and email
• Training strategic clients in order to ensure seamless and successful transition
• Providing feedback about new features making sure they align with the clients and market needs

London, United Kingdom

• Troubleshooting new and ongoing issues with existing clients
• Providing ongoing training to current clients on new feature releases and functionalities
• Escalating issues and bugs along with detailed notes for prompt solution
• Providing support for clients via phone, tickets and email
• Effectively manage the onboarding and training process for new clients
• Advising clients on best practices and possible difficulties

London, United Kingdom

• Implementing, testing, and monitoring online marketing campaigns
• Creating and uploading marketing campaigns
• Working with clients and vendors to ensure accuracy of campaign tracking
• Troubleshooting campaign tracking issues
• Reporting on status of current campaigns