• Regional Order Management for Imaging Equipment, Including MR, CT, Xray, Surgery, Nuclear, Vascular, PACS• Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.• Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma...).• Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers.• Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization.• Ensure orders validation, compliance and approvals before Order Entry. • Confirms customer requested date and Plan. The Backlog management• Own and update timely key dates using local operating mechanisms and reports. • Reviews Weekly Business Sales.• Set up contract review with Finance/OTR Regional Manager. • Daily follow up of customer credit documentation and inventory. • Anvisa/Regulatory Management. • Give shipping and billing instructions in accordance with contracts terms and conditions.• Follow shipment, installation, application via reports. • Follow up on collections issues due to OTR.• Provide root cause on defect analysis. • Monitor and coordinate daily logistics traffic from warehouses.

International Buyer.Roles and Responsibilities: Management of international purchase orders, including placement and follow up of delivery dates, also providing support to the sales and service teams; responsible for all shipping and clearance instructions to freight forwarders and customs broker; implementation of import/export procedures; responsible for the conference and approval of all import shipping paperwork for intercompany and direct orders; analysis of import costs and payments; responsible for temporary export, admission, back to back process. Responsible for controlling the Purchase and Sale of Services and closing rates; elaborating and executing strategy to reduce time and cost for all international shipments; for Audit Quality Control following the rules of the Company.(ERP) Oracle platform expertise for order management and purchase order modules.(ERP) E-Comex expertise for Import/Export and Exchange modules.

Operational Coordination of shipments from the first contact of the exporter, collection, service contract, issuance of documents for release, AWBs, bookings and negotiating fees with the airlines.Direct support to the management of air export department.