Nickolas Sibley Safe6 Agilist/Spc, Ahra, Servicenow Csa Pmp Email & Phone Number

Tallahassee, Fl, Us

Remote

● Directed the configuration and optimization of four ServiceNow instances, integrating ITSM, ITAM, ITOM, SPM, and Employee Experience modules, leading to a 30% improvement in service delivery efficiency, and reducing incident resolution times by 20%.● Designed and launched advanced ServiceNow applications, including an AI-powered chatbot for IRS internal users, resolving 40% of common issues autonomously, and cutting help desk costs by 25%.● Trained and guided the IRS eA3 Portfolio Team on SAFe6 and Lean-Agile principles, boosting project delivery speed by 15% and achieving a 90% compliance rate with the IRS OneSDLC framework.● Established portfolio-to-delivery team metrics and implemented process improvements, increasing operational efficiency by 25%, and reducing bottlenecks across multiple concurrent projects.

Remote

● Delivered Agile coaching and advisory services to Deloitte and Prudential, enhancing Lean and SAFe adoption, resulting in a 25% improvement in team efficiency across global markets.● Revised Agile playbooks to standardize project management practices, increasing delivery consistency by 30% across international teams.● Defined Agile metrics from portfolio to delivery levels, improving reporting accuracy and decision-making by 35%.● Directed global delivery teams, achieving 100% on-time and on-budget delivery of projects worth $50M+.

Fremont, California, United States

● Directed LM MARS worldwide Data Lake, AI, and Machine Learning initiatives, managing a $15M project portfolio, and maintaining 95% SLA compliance across global teams.● Collaborated with technical teams to resolve 90% of identified gaps in over 500 project requirements, accelerating development cycles.● Integrated project management tools with financial, procurement, and quality systems, reducing operational inefficiencies by 25%.● Managed project risks and issues, reducing project delays by 20% through structured problem-solving and mediation techniques.

Thomasville, Ga

● Led Antuit AI implementation for Direct Store Delivery (DSD) as Senior Scrum Master and Project Manager, reporting to the Senior VP of DSD, resulting in a 20% increase in delivery efficiency.● Directed delivery for all Flowers Agile teams, ensuring project tasks were effectively tracked and managed through clearly defined topics and user stories, improving team productivity by 15%.● Functioned as an Agile Coach and Trainer for DSD Agile initiatives, including Scan Forecasting, OMSi, and Order Planning, improving Agile adoption and project success rate by 30%.● Spearheaded Agile transformation for Antuit AI Predictive Ordering on the Azure PaaS platform, enhancing order forecasting accuracy by 25%, and streamlining operations.

Dallas/Fort Worth Area

● Reported directly to the Director of Agile Transformation for Lockheed Martin Enterprise, providing strategic guidance for Agile initiatives across more than five teams, improving delivery speed by 20%.● Delivered Lean training and Agile coaching to portfolio, product, and delivery teams, increasing project efficiency by 25%, and reducing time-to-market by 15%.● Led Agile coaching and training for the RPA and AI Digital Transformation team, resulting in a 30% increase in automation, and a 20% improvement in process efficiency.● Spearheaded efforts to accelerate F-35 Lightning II product delivery, reducing time-to-market by 15%, while ensuring a 98% adherence to quality standards.

Tampa/St. Petersburg, Florida Area

● Coached 10 worldwide squads within the AI Platform, improving collaboration and reducing delivery time by 20%, contributing to a 15% increase in overall platform performance.● Guided five worldwide squads within the RPA Platform, enhancing team efficiency and increasing productivity by 25%, leading to a 30% improvement in automation across key processes.● Led digital transformation efforts across 15 teams, achieving a 30% increase in process automation, and reducing operational costs by 15%, resulting in an annual savings of $2M.● Provided Agile coaching for PwC's digital transformation, resulting in a 20% improvement in project delivery timelines and a 10% increase in client satisfaction.

Tampa/St. Petersburg, Florida Area

● Led 17 squads as Senior Scrum Master to upgrade 40 audit applications to a unified Azure platform using ETL processes, improving data integration by 30%, and reducing processing time by 20%.● Managed global teams as an Agile Coach and Engagement Manager, ensuring alignment with project goals and optimizing team performance, resulting in a 25% increase in delivery efficiency.● Oversaw global support teams, ensuring 99.5% uptime, and quick resolution of critical issues, improving operational reliability.● Delivered projects on time and within budget, achieving a 15% reduction in overall project costs through effective resource management and continuous process improvements.

Clearwater, Fl

● Coached and mentored Agile teams across Customer, Sales & Service, Logistics & Ops, DevOps, QA, Release, and Fire Squads, improving team performance and cross-functional collaboration, resulting in a 25% increase in team velocity.● Guided executive staff in the development and prioritization of the Portfolio and Product Backlog, ensuring alignment with business objectives and strategic goals, leading to a 30% improvement in project delivery alignment.● Led the design and delivery of Agile Best Practices sessions for PODS teams and executive leadership, fostering a culture of continuous improvement, and reducing process inefficiencies by 15%.● Implemented Agile frameworks and processes to drive efficiency and agility across multiple teams, increasing delivery speed by 20%, and reducing time-to-market by 10%.

Raleigh-Durham, North Carolina Area

● Led Agile coaching for the BCBS Mobile Apps Initiative, driving enterprise-wide platform transformation, resulting in a 20% increase in team performance, and a 15% reduction in project cycle times.● Managed 7 Agile squads at SoS (BSBC.com), enhancing collaboration and productivity, improving delivery timelines by 18%, and increasing team efficiency by 25%.● Directed Agile Transformation teams as Program Manager, overseeing the adoption of Agile practices, leading to a 30% improvement in operational efficiency, and a 95% success rate in delivering key initiatives.● Developed and delivered training sessions on Agile methodologies, improving team capabilities, resulting in a 20% increase in Agile maturity, and a 10% improvement in project outcomes.

Tallahassee, Florida

● Led daily sprints as Scrum Master, achieving a 95% sprint completion rate, and driving a 20% increase in team productivity.● Managed day-to-day project meetings as Project Manager, ensuring 100% alignment across teams, and meeting 98% of project deadlines.● Oversaw project planning, scheduling, budgeting, and risk management, reducing project risks by 30%, and maintaining a 10% under-budget performance.● Led the ServiceNow practice, delivering three successful system implementations and improving process efficiency by 25% through automation and configuration optimization.