Gustavo Capistrano Email & Phone Number

Dublin, IE

São Paulo, Brazil

Developed and maintained software applications, working with technologies like HTML, CSS, JavaScript, MySQL, and PHP, ensuring functional and user-friendly solutions for client needs.Collaborated with cross-functional teams to understand and translate business requirements into effective technical solutions, delivering projects on time while meeting.

Ireland

Managed day-to-day operations, improving team efficiency and maintaining compliance with health and safety regulations.Trained team members to optimize performance, improving task efficiency and increasing customer satisfaction by 15%.Collaborated with senior leadership to identify business requirements and implement solutions that reduced operational.

Dublin, County Dublin, Ireland

• Efficiently executing restaurant opening and closing procedures, ensuring operational readiness and compliance with company standards.
• Managing and supervising restaurant staff, fostering a team-oriented environment and optimising staff performance.
• Maintaining accurate inventory levels and managed food supply orders, ensuring cost-effectiveness and minimal waste.
• Conducting thorough performance reviews, identifying areas for improvement and implementing strategies for employee development.
• Leading comprehensive training sessions for employees, enhancing team skills and knowledge in line with company objectives.
• Diligently tracking daily costs and revenues, contributing to the restaurant's financial health through meticulous budget management.

Dublin City, County Dublin, Ireland

• Led order management processes, diligently monitoring stock levels, strategically planning delivery times, and accurately forecasting future orders to optimise operational efficiency.
• Maintained and updated customer records and sales databases to support the sales team's efforts.
• Meticulously updated product specifications, and executed thorough warehouse audits to ensure stringent stock control and adherence to regulatory compliance.
• Served as a pivotal escalation point of contact for non-conforming products, processes, and customer complaints.
• Implemented effective corrective actions and proactively refined daily workflows to address potential future issues.
• Managed communication with clients regarding product issues, ensuring a high level of customer service and satisfaction.

• Provided administrative support for B2B account management, facilitating effective communication and relationship maintenance.
• Developed and maintained comprehensive client profiles to support targeted sales strategies.
• Assisted in tracking and analysing sales pipeline data, providing actionable insights to the sales team.
• Coordinated scheduling and logistics for sales meetings and presentations, ensuring efficient use of time and resources.
• Provided insightful reports on sales metrics, creating accurate forecasts for specific regions and markets.
• Conducted market research to support sales strategies and identify new market opportunities.

Higher National Diploma, Science In Computing (Software Development )

Applied Software Development, Information Technology

Diploma Of Education, Computer Software Engineering (Phyton Bootcamp)