G Okoye Email and Phone Number

1. Implemented GRC with different modules like Policy and Compliance, Risk Management, Vendor Risk Management. 2. Implemented LDAP integration for different domains. 3. Having hands on experience in creating scoped applications and mobile applications. 4. Worked on configuration of virtual agent end to end. 5. Also have hands on experience in customization of the workspaaces.

1. Migrating the user and groups data from BMC Remedy to ServiceNow.2. Configured the change approval logic and configured notifications and SLA's.3. Implemented GRC module from scratch having OOB capabilities including Policy and Compliance module. 4. Implemented Microsoft Office 365(One Drive) with ServiceNow to maintain the policies.5. Worked on Flow Designers for the customization of GRC and SecOps module. 6. Implemented ITSM module including modules like incident, problem and change management.

1. Worked on different components of ServiceNow including UI Policies, UI Actions, Business Rules, Client Scripts, Script Include based on business requirements and stories. 2. Setting up and creating Service Catalog and Record Producers including workflows and flow designers.3. Integrated ServiceNow with Microsoft Azure Active Directory for populating and maintaining active users with Service Accounts.4. Successfully implemented CMDB and ITOM module (Discovery with IRE)5. Created discovery schedules for windows, vCenter, load balancers and Linux servers. 6. Validating the data with concerned teams once discovery is run as well as configured Mid Server for discovery and created discovery schedules.7. Implemented Predictive Intelligence and Implemented PI cases as per the requirement.8. Implemented Performance Analytics and configured few PA reports, dashboards, indicators and database views.