• Led a diverse team of engineering leads across backend, frontend, QA, DevOps, and hardware sectors, spearheading engineering initiatives to meet key product milestones and significantly enhance system quality.• Transformed a previously unstructured team by implementing agile methodologies, QA best practices, and CI/CD processes, strategically hiring key personnel, and fostering a collaborative work environment.• Fostered strong collaborations with product managers, designers, security architects, data scientists, and executive leadership, including the CEO, to ensure strategic alignment on the product roadmap and organizational priorities.• Oversaw the development of the Lotic Web application, Talk2Me mobile app, Delta web application, and core APIs, all featuring AI-generated personalized insights. Utilized a robust tech stack comprising AWS, Terraform, React, Node.js, GraphQL, and Postgres.

• Managed two engineering teams responsible for developing core REST APIs and spearheading user growth initiatives, significantly enhancing system capabilities and user engagement.• Led the Policy Administration team in creating sophisticated backend functionality to manage group health products including ASO, GFI, and ACA off-exchange plans, ensuring high levels of system integrity and user data management.• Facilitated cross-team planning and system design with the managers of the billing and member experience teams, fostering a collaborative environment to align system functionalities with user needs.• Directed the Growth team to substantially increase member enrollment numbers by redesigning the registration funnel, making it more intuitive and user-friendly, which resulted in improved conversion rates.• Regularly coordinated with other engineering managers and leads to discuss and align on processes, technology standards, and overarching engineering initiatives, promoting a consistent and progressive technological environment.

• Led two engineering teams, totaling eight members, focusing on career development, system design, and new technology integration, enhancing team efficiency and product quality.• Collaborated closely with the client development team and clients to resolve technical requests, significantly improving client satisfaction and service delivery.• Played a pivotal role in decommissioning a major legacy survey project, implementing a backward-compatible solution that safeguarded Bizrate's main revenue streams.• Architected and led the development of a scalable survey emailing solution to enhance customer feedback collection and integrated internal analytics with our parent company

• Migrated on-premise microservices to AWS, utilizing EC2 AutoScaling, Load Balancers, and Security Groups, enhancing scalability and security.• Automated and streamlined deployments using Jenkins pipelines and CodeDeploy with lifecycle hooks, significantly improving deployment efficiency and system reliability.• Developed and monitored microservices using CloudWatch for performance insights, and migrated survey data to Redshift in near real-time with Kinesis Firehose, boosting data processing capabilities.• Enhanced survey data aggregation efficiency by tenfold through a multithreaded approach and database optimization, driving faster decision-making.• Designed and implemented client-focused solutions including an email scheduler service and an interactive voice response system for call centers, broadening service offerings and client engagement.

• Developed "VitalSigns," a web portal enabling clients to access survey data through visually engaging dashboards, enhancing user experience and decision-making capabilities.• Enabled data export functionalities within dashboards using Apache POI and ITEXT for CSV, Excel, and PDF formats, improving data usability for clients.• Optimized data aggregation and Oracle queries through nightly jobs, significantly enhancing system performance and data handling efficiency.• Architected and implemented multiple microservices with REST APIs to support vital portal features such as authentication, session management, subscriptions, and reporting.• Integrated MicroStrategy dashboards within the portal, providing seamless access to advanced analytics.