Gabe Porter Email & Phone Number

West Haven, Connecticut, United States

• Part of DevOps team managing a lab with thousands of devices in 4 different physical locations and multiple cloud providers.
• Built Jenkins jobs to automatically resolve continuous disruptions saving 10 hours per month
• Perform routine and complex deployments via Terraform
• Install new PRTG monitoring solution to react 25% faster to environmental problems
• Create and employ new onboarding and offboarding experience to increase visibility and promote standardization

Bedford, MA

• Manage 80 person Bedford office and provide best in class support to end-users both locally and globally
• Direct clean-up and consolidation of legacy services saving $5,000 per month
• Lead laptop refresh and phone migration that was completed in 6 months for 40 employees of newly acquired company
• Drive efforts to cut managed services bill by 90% by retiring legacy VMs and finding in-house solutions
• Enhance Microsoft 365 email security by creating custom transport rules and applying advanced Exchange policies
• Create Sharepoint Self-Help page with aim to reduce support incidents by 25%

Billerica, MA

Ba, Business/Economics

Master Certificate, Hardware Assembly, Networking, Mcsa