Gabe Roof, Mba Email & Phone Number

Detroit, MI, US

Supervise and effectively manage over 50 volunteers per game to ensure smooth operation of the 50/50 raffle for Detroit Red Wings events.Train volunteers on selling techniques and use of 50/50 tablets/kiosks, enhancing efficiency and meeting jackpot goals of up to $50,000.Monitor volunteer performance and provide ongoing support through the BUMP raffle.

Detroit, Michigan, United States

Provided exceptional customer service by addressing fan inquiries and feedback to identify areas of improvement to consistently enhance game presentation and overall fan experienceElevated pre-game/half-time brand presentation through high quality orchestration of in-game entertainment, branded giveaways, and brand activations to increase brand visibility.

Troy, Michigan, United States

Developed a sales material database for 120+ automotive/signage clients to ensure internal sales pitch decks were of utmost quality and that all data being provided to potential clients was accurate and compellingFacilitated timely signage delivery for major events such as the IndyCar Detroit Grand Prix, PGA Rocket Mortgage Classic to help client.

Rochester Hills, Michigan, United States

Ran advertisements (Chevrolet, Bud Light) on the LED board during 25+ basketball games which increased brand exposure to 2500+ people on average per gameConducted grassroots marketing initiatives through in-game giveaways, contests, social media, and connected with 4000 fans to improve fan engagement as well as help foster a sense of community and.

Toledo, Ohio, United States

Ensured proper setup and operations for Walleye Winterfest, including a week-long youth hockey tournament, consisting of 100+ teams, 1000+ youth hockey players, headlined by 2 outdoor Walleye GamesLed 15+ in-game brand activations (Jeep, Wendy’s) set by the gameday director for 40+ home games to make each game exciting and feel like a communityPromoted the.

Utica, Michigan, United States

Improved fan experience by acting as one of the league’s 4 mascots and providing an enthusiastic presence for 40+ gamesCreated a USPBL Tiktok page to increase the league’s social media presence, and maintained a consistent content schedule to make an active account across all social media channelsOperated the A/V board for in-game music and timer for 2021.

Bowling Green, Ohio, United States

Utilized the Paciolan ticketing software to maintain up-to-date records of 100k+ season ticket holdersMerged 500+ duplicate accounts within Paciolan to establish data integrityOversaw the will call ticket lists for 1,500 fans allowed at 50+ home events to abide by university COVID policies

Bowling Green, Ohio

Successfully maintained the safety of 500 fans in my section during the entirety of each hockey gameSet up/tore down the reserved parking lot before and after all 20 home gamesAnswered fan questions about seating arrangements, locations of restrooms/concessions, etc.

Clinton Township, Michigan

Restocked bar with beverages and foodCleaned 60+ bowling lanes, tables, and chairsHelped 300+ bowlers with any lane or equipment issues

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Sport And Fitness Administration/Management