Caseworker
Current• Daily monitoring of all manual and electronic transactions across Canada and cross referencing to ensure pharmacies are billing correctly.• Provide support to new and current patients for public or private funding across all provinces for their high-cost treatment, including special access programs. • Enroll new patients and help them navigate through their public or private coverage. Suggest alternative options when/if coverage is denied. Request compassionate doses, when necessary.• Administer and adhere to case management protocols, including clinical monitoring, data collection, ongoing patient follow ups, compliance, and therapy disruption/discontinuation. • Generate commercial drug orders. Apply for replacement doses in the event of a Product Quality Complaint. Document adverse events that may be relevant to client product.