• Partnered with data and engineering teams to structure and enable data pipelines and orchestrate ETL routines, in order to develop data models and deliver tailored analytics and reports to support strategic stakeholders (Customer Experience, Product Development, and Customer Retention teams), translating data into actionable insights.• Development of monthly reports to formally communicate to senior management about operational results, obstacles and advise on strategic planning and business development.• Defined and established the methodology to calculate Sami's churn rate, addressing key business questions around churn, retention, renewal rates, lifetime value, and cohort analysis. Conducted data-oriented studies about churn profiles and collaborated with operational teams to implement solutions focused on increasing customers' lifetime.• Mapped and analyzed internal teams' processes related to customer journeys, focusing on automation and change implementation to enhance team productivity and client satisfaction.

• Supported Redpoint eventures' investment team in deploying the $175 million fund (2018) focused on early-stage LatAm tech startups.• First level analysis of the deal flow (~2,000 deals annually), identifying promising opportunities for investment partners• Provided in-depth analysis of business models, growth strategies, and competitive landscapes for targeted investments.• Tracked and reported key performance indicators (KPIs) for over 50 active portfolio companies, keeping the investment team informed.• Prepared formal reports for investors.

Developed a market-benchmark Salesforce CRM environment, uniting firm's data about: startups, founders and industry; LPs, investment vehicles and funds; investment and fundraising pipeline.

Conducted a strategic analysis of Cubo's relationships with Brazil's top corporations during its first years of operation to identify new business opportunities and to explore corporate partnerships for the then upcoming maintainers' program.