· Engineered a dynamic application, transforming a static internal tool into an interactive program using SQL, Springboot, Angular, Maven, and JIRA within an Agile methodology.· Revolutionized data accessibility by implementing a feature in the Transaction Viewer application, allowing developers to perform free-form SQL queries and access comprehensive jurisdiction-specific lottery data from Snowflake, with export capabilities to PDF, Excel, XML, and JSON.· Led QA collaboration, conducting weekly meetings and playing a pivotal role in creating and refining user stories and test cases.· Optimized operational efficiency by integrating in-house data access features, significantly reducing the need for external Powerbi subscriptions and cutting associated costs.

· Troubleshoot and resolve software issues, including connectivity problems, device registration, and drive access for the Providence College community, ensuring seamless access to digital resources and optimizing teaching efficiency and overall college workflow.

· Assisted user testing and role creation for an in-house application that facilitated warehouse material lookup and job assignment, ensuring proper permissions were assigned based on job titles.· Created and maintained user roles and permissions to manage access to Windows-based applications and domains. Fixed hardware issues and ensured smooth office operations.· Enhanced cybersecurity by running security checks with Qualys, identifying threats on employee devices, and applying necessary updates and patches. Improved network security and protected against cyber threats.

· Supported Customer Relations Management (CRM) by updating user accounts, researching news on invested companies, and creating stock analysis presentations for firm advisors using data analysis tools and financial modeling techniques.

• Researched and developed new flavor formulas for production, assisted with quality control measures.