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Gabriel C. Email & Phone Number

Estudiante en Universidad Latinoamericana de Ciencia y Tecnología at Microsoft
Location: Costa Rica 2 work roles 2 schools
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Current company
Role
Estudiante en Universidad Latinoamericana de Ciencia y Tecnología
Location
Costa Rica
Company size

Who is Gabriel C.? Overview

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Gabriel C. is listed as Estudiante en Universidad Latinoamericana de Ciencia y Tecnología at Microsoft, a with 189892 employees, based in Costa Rica. AeroLeads shows a matched LinkedIn profile for Gabriel C..

Gabriel C. previously worked as Technical Support Engineer Stage 3 at Microsoft and Process Improvement Engineer (Security Business Office) at Equifax. Gabriel C. holds Bachelor'S Degree, Computer Science, Bachelor from Ulacit.

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Microsoft

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Profile bio

About Gabriel C.

I am a creative, analytical, and resourceful person. I am very good at solving problems through logicand deduction with an infusion of creativity at the same time. Adversity does not scare me as I lovechallenges that allow me proving to myself how capable I am. Also, I am an ordered, methodical,and focused on detail person. I am always analyzing the past to learn from it, living in the presentand looking for signs of what looms in the future to be prepared for whatever comes.

Current workplace

Gabriel C.'s current company

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Microsoft
Microsoft
Estudiante en Universidad Latinoamericana de Ciencia y Tecnología
redmond, washington, united states
Website
Employees
189892
AeroLeads page
2 roles

Gabriel C. work experience

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Technical Support Engineer Stage 3

Current

Responsible for ensuring the quality of service and overall customer satisfaction byresolving cases related to Azure and Azure Devops products, mainly troubleshootingerrors, working alongside Microsoft in fixing bugs on the platform and answering anyquestions the customers could have.Quality Assurance (QA) and improvement through the implementation of six sigma andagile methodologies.

May 2020 - Present

Process Improvement Engineer (Security Business Office)

Development of a chatbot in order to centralize in one place all the regulationsregarding company security to answer the doubts of the employees.Data analyst in business intelligence (BI) responsible for collecting, analyzing, andinterpreting large sets of data to help the organization make better decisions. I usedvarious BI tools and techniques to extract insights from data and present them in a clearand actionable format. Provided data-driven insights to the management to help themmake informed decisions. Responsible for turning data into insights and insights intoactions.Responsibility for continuous improvement of several processes to provide a fanaticalcustomer experience through our Virtual Call Centers supporting worldwide customers.Worked closely with the regional and global leaders to play a key role in improving theoperational performance and employees’ experience. Additionally, the role required tobe a strategic leader with strong people management.

Jan 2017 - May 2020
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Colleagues at Microsoft

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2 education records

Gabriel C. education

Bachelor'S Degree, Computer Science, Bachelor

FAQ

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What company does Gabriel C. work for?

Gabriel C. works for Microsoft.

What is Gabriel C.'s role at Microsoft?

Gabriel C. is listed as Estudiante en Universidad Latinoamericana de Ciencia y Tecnología at Microsoft.

Where is Gabriel C. based?

Gabriel C. is based in Costa Rica while working with Microsoft.

What companies has Gabriel C. worked for?

Gabriel C. has worked for Microsoft and Equifax.

Who are Gabriel C.'s colleagues at Microsoft?

Gabriel C.'s colleagues at Microsoft include Lucrezia Lauri, Saritha Prasad Vrittamani, Ishika Semwal, Eduardo García Bellido, and Ankit Gupta.

How can I contact Gabriel C.?

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What schools did Gabriel C. attend?

Gabriel C. holds Bachelor'S Degree, Computer Science, Bachelor from Ulacit.

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