Gabriel Diaz Email & Phone Number

San Antonio, Texas Metropolitan Area

San Antonio, Texas, United States

Conduct InterviewsHire for diverse positions at different sitesSource Candidates through various sitesCreate and implement recruitment policy changesConduct training for supervisors/hiring managers on recruitment proceduresCreate reports for human resources metricsHandle all internal promotions and transfersTrain with other recruiters on proper recruiting techniquesAssisted with implementation of new ATS system (Workable)Process background checks and drug screenings

Posted jobs on various sitesVetted candidatesScheduled and conducted interviews throughout dayMet and negotiated with clientsFacilitated offers of employmentMaintained relationships with clientsEnsured candidates were providing documents for complianceActed as HR for employees working under contractDisciplinary calls and terminationsTrained other employees in recruiting and screening techniquesAssisted in creating new procedures in processing candidates

Managed flow of applicantsObtained work history and conduct interviewsChecked applicant referencesOn Board and drug screened candidatesCreated ResumesSocial media coordination and posted job ads.Daily communication with clientsContacted and accrued recruitment sourcesHandled, screened, and routed all calls made to the office

Took calls on single line queue systemHandled customer complaintsExtensively trained in customer service, technical support, and PCICompliance StoreTechnical supportHandled customer accountsPlaced, corrected, and tracked Ecommerce ordersFixed transactions in master POS systemSent emails on behalf of the companyCommunicated and coordinated with shipping couriersWas part of a social media response teamCoordinate rentals for weddings and business functions

Customer serviceHandled store complaintsInventory counting and loggingTemperature checking and loggingBank Deposits and earnings trackingControl wait times and labor costs, SchedulingCashier and cook when needed