Gabriel Mesa Email & Phone Number

Snohomish, Wa, Us

Mukilteo, Washington

Website and eMarketing troubleshooting, DNS and zone record creation and editing, email and phone customer support, Google Webmaster and Analytics setup, tutorial article and video creations, website maintenance and admin. (formerly Cybergolf/Capturepoint)

Kirkland, Washington Area

Provided forensic solutions such as discovering data by raw examination via hex editor, file type association by file signature analysis and recovering deleted data with Encase Forensics software and various other tools. Re-created specific client-side systems, networks, and mail servers in order to restore data by mirroring the environment where the data originated. Restored data from tapes, flash memory, hard drives and legacy media. Processed highly classified and sensitive electronic evidence and analyzed via industry standard litigation review products (Nuix, Clearwell) as well as custom in house software and SQL database solutions. Troubleshoot and design workflows to facilitate expedient and accurate data replication. Communicating logistics with project managers, as well as direct and in-direct client communication, ensuring that timelines and product quality are maintained.

Seattle, Wa

• Successfully maintained SEO best practices and standards for 4 years.• Helped with side-by-side training & other team projects.• Assisted new employees & contributed to the development of the SEO department.• Data analysis, keyword research, and competitive analysis.• Developed customized digital marketing strategies.• Assisted with the development of new products and teams.• Interdepartmental communication of marketing goals and website needs.

Issaquah, Wa

• Provided product information and licensing to home users, small businesses and partners.• Advised customers of purchasing options and tailored products to business needs.• Assisted customers with call routing.

Bellevue, Wa

• Troubleshot issues regarding POP3 e-mail, Hosted Exchange and DNS Settings.• Ensured customer satisfaction regarding SSL Certs, API and Web Hosting.• Helped manage and train new hires.

Bothell, Wa

- Accepted incoming calls using Plantronics telephony system. (Call center experience) - Helped diffuse escalated customers by troubleshooting basic and advance account issues- Assisted customers with financial help and advice- Managed consumer, business and retirement accounts

Associate'S Degree, Computer Science, 3.0

Intro to Programming Intermediate Algebra Basics of Web Authoring Pre-Calculus 1 Scripting Pre-Calculus 2 Principles of Microeconomics.

High School Diploma, Computer Science

Activities and Societies: Football, wrestling, and photography.