Gabriel Ortiz Email & Phone Number

Stamford, Connecticut, United States

- Researched model content and risk evaluation frameworks for code generation, summarization, and sentiment analysis.- Developed sentiment analysis POC utilizing open source Large Language Models from Hugging Face.- Worked with Automation Anywhere and Power Automate to develop Robotic Process Automation flows optimizing internal client intake processes.

- Researched emerging threat actors, tactics, and techniquesleveraging open and closed intelligence sources (Crowdstrike, Flashpoint, Mandiant MSV, Threat Connect)- Gathered contextual information regarding internal processes and controls to evaluate defensive posturing. - Recommended process changes, developed actionable intelligence products, and briefed intel findings to key stakeholders resulting in process evaluation.-Delivered threat intel report on “Scattered Spider” and their social engineering/MFA Bypass techniques to SOC staff and other key stakeholders.

New York City Metropolitan Area

-SOC Analyst: Triage and respond to incidents. DLP, Phishing/Email Detection, - Learned analyst tools including but not limited to Symantec DLP, Splunk/XSOAR, Proofpoint, Simspace, Cofense, and Akamai.-Threat Intelligence: Worked alongside SYF Digital Risk team performing OSINT investigations and threat research. Contributed to annual threat report outlining TTP's and threat trends moving into 2023.- Evaluated gaps in detection and response, suggested rule recommendations to better optimize incident triage.

Designed user interaction screens for Synchrony partners. - Performed user research analysis and reporting via UserZoom. - Communicated with project owners and stakeholders regarding design requirements and constraints. - Performed UX Quality assurance gap and process analysis for partner platform uncovering several gaps in production pages ahead of launch.

New York City Metropolitan Area

-Work on project delivery with multiple clients developing media plans, designing web pages, content creation, and SEO optimization. -Provide documentation for digital workflows and media analytics reporting. -Redesigned client application intake system increasing program scalability and reducing time spent on data review/entry. -Developed and implemented client SEO plan resulting in a 219% increase in unique visitors over a two month period and increased position on Google SERPs.

United States

-Developed content for newsletters and social channels. -Monitored content performance via Hubspot analytics reporting tools to provide real-time feedback for optimization. -Communicated between multiple parties and organization stakeholders to ensure individualized content quality standards were met. -Worked on developing content automation solutions for marketing campaigns.-Responsible for web page build out and optimization of digital experience contributing to a 130.7% lead generation increase over a two month period.-Managed data migration of over 4,000 contacts from HubSpot to Active Campaigns.

-Collaborated with campus I.T. and administrative departments to develop the UConn Innovation Collaborative Space: an idea accelerator aimed at giving students access to any digital resources and skill development necessary to pursue business and research ventures.-Managed equipment and software within the space, troubleshooting issues and administering technical support services when necessary.and created documentation for technical workflows and device configuration. -Developed campus engagement strategies including education and skill development workshops. -Was responsible for onboarding and training new student workers on technology management and usage procedures.-Took the lead on developing and performing information sessions for UConn open house tours.

United States

-Experienced working in a high-intensity environment within the context of broadcast media infrastructure, data management, and integration services.-Researched Machine Virtualization solutions utilizing TESLA NVIDIA Quadro P6000 GPU in the context of optimizing media management workflow. -Worked with Central Ingest team, learning Avid Media Management Tools and workflow.-Attended Sports Video Group conference in New York City on Sports Conference and Management engaging with industry forums on machine learning, virtualization, and content management within the context of digital and broadcast sports media and eSports. -Worked with data and integrations team in the timely execution of new production control room buildout project.-Worked in broadcast operations control room, learning signal patching, content scheduling, and quality assurance procedures.-Assisted in troubleshooting of Avid Media Workstations.

United States

-Executed rapid deployment of network, data information, and computer systems for the PyeongChang Olympics and Super Bowl LII.-Produced inventory documentation for Olympics hardware and employee issued devices.-Performed mass software updates on employee laptops.-Learned Cisco systems deployment and management.-Assisted NBC UNIDOS with the execution of a Hurricane drive to send aid to Puerto Ricans affected by Hurricane Maria.

University Of Connecticut

- Developed workflow and technology solutions for UCONN Digital Media and Design Department (DMD).-Executed tech deployments and spacial reconfiguration for Digital Media tech labs. - Provided hardware and software support on DMD computers.- Maintain facility space and oversee activities of facility administrators.- Maintain and facilitate communication with off-site specialists.- Advised department staff on hardware and software acquisitions.- Provided tech consultations for incoming students. - Act as liaison to various IT departments within UConn.

University Of Connecticut

-Provided consultation for hardware and software needs of UConn Digital Media Department and DMCT program.-Developed a novel implementation solution for 3D scanning utilizing a Microsoft Kinect to be used for environmental/facial modeling, facial recognition, and motion capture/sensing. -Led emerging technology seminars focused on 3D printing, virtual/augmented reality, and drone technology. -Provided imaging solutions for on-site hardware and administered tech support to staff and organization participants.

Bachelors, Digital Media Design

Activities and Societies: Vice President of various clubs i.e (Video Game Club and Animation Club) - Event planning and organization..

Computer Science