Gabriel Ramirez
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Gabriel Ramirez Email & Phone Number

Tier 2 IT Support Engineer at Magna5
Location: Bloomfield, New Jersey, United States 4 work roles
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Current company
Magna5
Role
Tier 2 IT Support Engineer
Location
Bloomfield, New Jersey, United States
Company size
265 employees

Who is Gabriel Ramirez? Overview

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Quick answer

Gabriel Ramirez is listed as Tier 2 IT Support Engineer at Magna5, a company with 265 employees, based in Bloomfield, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Gabriel Ramirez.

Gabriel Ramirez previously worked as Tier 2 IT Support Engineer • End User Support at Magna5 and Senior Help Desk Technician at 22Nd Century Technologies Inc..

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Email format at Magna5

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Magna5

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Profile bio

About Gabriel Ramirez

Military Veteran with seven years of experience as an Information Technology Technician and two years in leadership. A dedicated and experienced technician who balances establishing and maintaining customer and team relationship to achieve customer satisfaction. Equally capable of working alone or as a part of a team.

Current workplace

Gabriel Ramirez's current company

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Magna5
Magna5
Tier 2 IT Support Engineer
Bloomfield, NJ, US
Website
magna5global.com
Employees
265
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4 roles

Gabriel Ramirez work experience

A career timeline built from the work history available for this profile.

Tier 2 It Support Engineer

Magna5

Bloomfield, NJ, US

Tier 2 It Support Engineer • End User Support

Current
Magna5

Pittsburgh, PA, US

Jul 2022 - Present

Senior Help Desk Technician

22Nd Century Technologies Inc.

Mclean, Virginia, US

  • 22nd Century Technology, August 2019 – Present. Aberdeen Test Center, MD.November 2020 – Present: Aberdeen Test Center, MD. Helpdesk Senior Technician
  • Level 3 technician support with Windows 10 systems. Hardware and software support. Assisted users as well as other technicians.
  • Assisted with training new technicians to perform tasks to ATC standard. Resolved tickets escalated to me by other technicians
  • Cooperated with fellow team members to solve new systematic issues. Cataloged and wrote standard operating procedures and guides for users and technicians.
  • Performed Name Change project to reflect new Army Naming Convention.
  • Resolved over 400 incidents, recorded with Track-IT. August 2019 – October 2020: Aberdeen Test Center, MD. Helpdesk Journeyman
Aug 2019 - Jun 2022

Senior Information Technology Specialist

Xviii Airborne Corps

Fort Bragg, North Carolina, US

  • September 2017 – June 2019: Service Desk Supervisor
  • Accountable for Computer Information Systems equipment valued at over $1,000,000. Turned in outdated Tanberg VTC equipment. Turned in outdated computers. Received and deployed new mission command systems and Cisco VTC.
  • Trained, counseled and professionally developed five soldiers.
  • Scheduled and monitored over 100 video and teleconferences for General Staff with Cisco equipment and software.
  • Configured over a dozen government cell phones through DISA Storefront. Proficient with MobileIron and Purebred application setup for encrypted email use.
  • Wrote, aggregated and edited acquired knowledge on continuity book digitally. This assisted in training my replacement
Aug 2014 - Jun 2019
Team & coworkers

Colleagues at Magna5

Other employees you can reach at magna5global.com. View company contacts for 265 employees →

WT William Tamayo William Tamayo Colleague at Magna5 Dumfries, Virginia, United States, United States View → SM Steven Mcmanus Steven Mcmanus Colleague at Magna5 Greater Birmingham, Alabama Area, United States View → IC Isaac Cooley Isaac Cooley Colleague at Magna5 Lost Creek, West Virginia, United States, United States View → TN Tricia Notaro Tricia Notaro Colleague at Magna5 West End, North Carolina, United States, United States View → JQ Jacob Queen Jacob Queen Colleague at Magna5 Macungie, Pennsylvania, United States, United States View → KB Kendall Breeden Kendall Breeden Colleague at Magna5 Greater Charlottesville Area, United States View → EJ Elizabeth Johnson Elizabeth Johnson Colleague at Magna5 Lothian, Maryland, United States, United States View → AA Alexander Agron Alexander Agron Colleague at Magna5 Dallas, Texas, United States, United States View → JH Justin Harter Justin Harter Colleague at Magna5 Fairport, New York, United States, United States View → JM James Morton James Morton Colleague at Magna5 Rochester, New York, United States, United States View →
FAQ

Frequently asked questions about Gabriel Ramirez

Quick answers generated from the profile data available on this page.

What company does Gabriel Ramirez work for?

Gabriel Ramirez works for Magna5.

What is Gabriel Ramirez's role at Magna5?

Gabriel Ramirez is listed as Tier 2 IT Support Engineer at Magna5.

Where is Gabriel Ramirez based?

Gabriel Ramirez is based in Bloomfield, New Jersey, United States while working with Magna5.

What companies has Gabriel Ramirez worked for?

Gabriel Ramirez has worked for Magna5, 22Nd Century Technologies Inc., and Xviii Airborne Corps.

Who are Gabriel Ramirez's colleagues at Magna5?

Gabriel Ramirez's colleagues at Magna5 include William Tamayo, Steven Mcmanus, Isaac Cooley, Tricia Notaro, and Jacob Queen.

How can I contact Gabriel Ramirez?

You can use AeroLeads to view verified contact signals for Gabriel Ramirez at Magna5, including work email, phone, and LinkedIn data when available.

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