• Oversaw receiving, warehousing, and distribution operations at PrimeFlight Aviation Services.• Implemented operational policies and procedures to ensure efficiency and safety.• Maintained accurate records of warehouse activities and fleet vehicle conditions.

• Oversee all hotel renovations, ensuring the installation of brand-approved FF&E and OS&E products by approved vendors.• Conduct daily sales meetings with department heads and staff to discuss marketing, sales blitzes, and market segments. • Oversee weekly revenue management meetings, monthly P&L reviews, payroll budgets, and employee recognition programs. • Succeeded in coaching below-average performers to become excellent performers by determining each individual's difficulty, developing an appropriate action plan, and monitoring performance.Key Achievements • Guaranteed consistent fulfillment of brand requirements during inspections by implementing training programs across all the departments and ensuring compliance.

• Managed the daily operations of the 118-room Hilton Garden hotel, including inventory management, cost control, staff training staff, and revenue maximization.• Assisted revenue management team with all forecasting, P&L reports and monthly department meetings, sales blitz, budgeting process, and daily sell strategy.• Ensured delivery of exceptional customer service and operational efficiency in a high-pressure, upscale environment.Key Achievements• Maintained above-average brand, service, safety, and cleanliness standards with % guest/employee satisfaction ratings.• Generated (dollars) annual hotel sales and long-term business and consumer relationships through networking, telemarketing, and prospecting strategies for dual-property hotel operations.

• Ensured timely A/R collection; assisted with sales blitzes; and led weekly/monthly forecasting, ensuring the hotel operated within budget and met GOP targets.• Trained and coached team members on exceptional guest service, oversaw employee recognition programs, and fostered a positive work environment.• Ordered supplies, oversaw payroll of (number of) employees, and managed inventory of the 10-floor hotel with a 5K sq feet banquet space.

• Managed FOH and BOH operations of 205 suites with 9 floors and 3,500 sq feet of banquet space with (number of) employees.• Developed and implemented employee recognition programs to foster a positive work environment and motivate high performance.• Managed inventory of all F&B items and catering supplies to ensure efficient operations and minimize waste.Key Achievements • Ranked #1 Embassy in the world within the first year of opening. Rated #1 in Trip Advisor.

• Managed a 117-room hotel, ensuring the safety and satisfaction of all guests and employees. • Utilized revenue management techniques by profitably negotiating room rates and function space commitments to enhance the hotel’s financial performance.• Cultivated strong guest relationships through exceptional customer service and attention to detail.• Enhanced sales productivity by developing and executing targeted sales blitz campaigns for a team of (number of) sales professionals.• Monitored monthly occupancy to ensure that contracted blocks were used and sold to capacity.Key Achievements • Rated #1 in the comp set RevPAR, ADR, and Occupancy in Star report. Rated #3 in Trip Advisor• Closed an average of % of all leads and achieved between % and % of projected monthly sales goals during tenure by revitalizing sales strategy.