Gabriela Balestrin Rolla Email & Phone Number

State Of São Paulo, Brazil

São Paulo Area, Brasile

Since 2020, I have been leading innovative initiatives to enhance Pyou's growth strategies, aligned with the nuances of the Brazilian market. I oversee a direct team of seven professionals in HR, Recruiting, and Sales, implementing tailored solutions that drive sustainable business growth, particularly in relation to Executive Search services.Furthermore, I lead operational optimization, identify business opportunities and cultivate strategic partnerships. Recently, I have been implementing digital marketing strategies to boost our online presence, expanding our brand awareness and relevance locally. My approach aims to anticipate needs and identify market trends, contributing to long-term business success, both locally and globally.In addition, I design and deliver HR projects for clients, focusing on areas such as talent development, leadership training, performance management frameworks, and organizational restructuring. These projects are customized to align with clients' business strategies and ensure measurable outcomes. My expertise includes crafting end-to-end solutions for workforce planning, employee engagement programs and HR process improvement, fostering innovation and operational excellence.

Bologna, Italia

Acting as Business Partner, was in charge of the design, implementation and follow up of the Brazilian branch strategies regarding staff & commercial activity.Moreover, I was focused on Brazilian staff training and development (managing a team of 2 recruiters), team and culture building and finally I was in charge of executive search recruiting processes.The HR training was focused on: sourcing, screening, interviewing, feedback, reporting, job boards management and advertisements, besides priority management.The business development training was focused on: lead generation, reporting & client's follow up.

Bolonha E Região, Itália

Lavoropiù is an Italian HR Consultancy with more than 65 branches in Italy and internationally present in Brasil (Sao Paulo), Hong Kong, Spain and UK.The Everywhere team is in charge of global search and selection, thus, as member of the team I enhanced my understanding of foreign markets, (UE, EMEA & LATAM) diverse cultures and international employment laws.Due to my strong curiosity for market information and passion for analytic, I acted as focal point for Market Analysis (Europe) & Salary Benchmarking researches. Internally, I helped the team to monitor our kpis reporting directly to the company General Manager.Employer Branding- Job boards and social media analysis and ads management;- Career events participation;- Support to the Everywhere website development.Market Analysis- Competitor's analysis- Salaries tax and benefits benchmarking worldwide;- International Job boards trends Evaluation.- Internal Reports Development, follow up and presentationR&S- Full recruitment and selection process management for international middle and top management profiles.- Solid experience recruiting both sales and technical profiles in industries such as Manufacture, IT, Fashion etc in UE, EMEA & LATAM.- Interviewing process (phone, online and in person);- Headhunting;- Job analysis / job description development;- Job ads development / posting- Candidates final profile development (Portuguese, English and Italian);- Reports.

Porto Alegre E Região, Brasil

Within the South Brazil RH Team, the main objective of the function was to support the recruitment and selection process for Merchandising, Health Nutrition and Sales divisions besides corporate, both inside and outside company.The main activities covered all the Talent Acquisition Process, such as, alignment of job descriptions, advertisement, screening, interviewing (individual and in groups). Moreover, part of the routine was the frequent engagement with line managers in order to built a complete R&S process, resulting in a superior candidate experience.Personally, I developed and implemented the " Interns Sponsorship Program": a new evaluation method to boost intern's career and performance through 1:1 meetings with Mentor Managers' aiming to give them more visibility, career perspectives.As a generalist HR division our team was responsible to run the on boarding trainings, evaluate its efficiency through KPIs and to propose improvement action plans, in company marketing communication and final year convention.Finally, all the team used to participate of 9 Box calibration meetings with managers.

Porto Alegre E Região, Brasil

As part of the GRO Sul (South Brasil Regional of Operations Management) my aim was to identify operational bottlenecks regarding the the customer service branch in the Bank agencies.The process was based on the collection, analysis and reporting of intelligence data and resulted in a Performance Database creation. Thus, the intensive and transparent contact with all colleagues and other areas (such as controlling, audit, security and HR) were fundamental.The main aspects analyzed were:Employees overtime x headcountObsolete EquipmentNeed of training employees for new tools/systemsCustomer services gaps. In this case, metrics were developed in order to provide secure reports and real effective action plans , focusing on the best service experience.Not only the results but also the specifics action plans were monthly presented at the National Committee on Operations.Training employees for new tools/systems;

Porto Alegre E Região, Brasil

The internship program was focused on the development of communication and problem solving skills. During the period, the team was aimed to provide customer care support to medium & large business regarding:- delivery (direct contact with logistics to correct delivery issues)- planning & escalation of critical orders- follow up of the production process through systems.Looking for the increase of the quality / performance of the sales team, a weekly meeting was adopted in order to present, explain and correct common mistakes connected to the sales process. This initiative was crucial to reduce the quantity of processes which were not in accordance with the company patterns.Main systems used: online sharepoint, DOMS (Order Management System), excel.

Porto Alegre E Região, Brasil

Quantitative and qualitative Market researches;Data analysis and reporting;

Mba, Strategic And Economic Business Management.

Master'S Degree, International Human Resources Management

Bachelor Of Business Administration (B.B.A.), Marketing