- Assisted in the creation of insurance policies and documentation for clients.- Developed and maintained monthly updates for issued insurance policies.- Designed and launched a website to promote the "RREDD Secured Plus" policies.- Collaborated with cross-functional teams to produce marketing materials, including a promotional flyer for "RREDD Secured Plus."- Participated in strategic collaboration meetings with other insurance companies to plan future marketing strategies.- Gained hands-on experience in marketing, underwriting, and policy creation processes.

- Maintained confidentiality of sensitive information and processed customer accounts efficiently.- Processed account information, customer information, and resolving data inconsistencies.- Ensured that anti-virus software was installed and updated on all users’ PCs and server stations.- Enhanced data verification processes, reducing errors and eliminating duplicate data.- Assigned to diagnose and resolve hardware and software downtime.- Conducted routine maintenance and updates of software and network systems, ensuring operational efficiency and security.