Customer Support Associate
CurrentHelp Customers with their queries and how to fully experience Quorum's platform
Jan 2023 - Present
AeroLeads people directory · profile
Gabriel Bes Da Rosa Email & Phone Number
Customer Support Associate
at
Quorum
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Associate
Location
Uberlândia, Minas Gerais, Brazil
Company size
Who is Gabriel Bes Da Rosa? Overview
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Quick answer
Gabriel Bes Da Rosa is listed as Customer Support Associate at Quorum, a with 121 employees, based in Uberlândia, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Gabriel Bes Da Rosa.
Gabriel Bes Da Rosa previously worked as Escalation Specialist at Algar Tech and Customer Service Representative at Algar Tech. Gabriel Bes Da Rosa holds Technician, Computer Games And Programming Skills from Senac-Rs.
Company email context
Email format at Quorum
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Quorum
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Profile bio
About Gabriel Bes Da Rosa
As a Customer Support Associate at Quorum, I help customers with their queries and how to fully experience Quorum's platform. I use my communication, written communication, and data analysis skills to provide effective and timely solutions, identify trends and issues, and improve customer satisfaction and retention. My background is based on computer programming, focused on game development and design, as well as testing and customer experience. I have built games using Unity and C#, and I love creating engaging narratives and understanding what customers want from video games. I have also gained experience in tech troubleshooting and research, working as an Escalation Specialist for Netflix at Algar Tech, where I collaborated with both customers and the Technical Research team to resolve issues and provide feedback. I have developed strong research skills from my previous Bachelor's degree in International Relations and Affairs at Universidade Federal de Uberlândia. My interests are technology, innovation, video games, and software development.
Current workplace
Gabriel Bes Da Rosa's current company
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Quorum
4 roles
Gabriel Bes Da Rosa work experience
A career timeline built from the work history available for this profile.
Escalation Specialist
Algar Tech
Worked as a point of contact between the site operations and the client (Netflix), attending to a series of meetings and being the main communication channel during outages and daily issues. Also, I was responsible for the quality of the escalations provided to Netflix via CS, helping analyze data, indentify trends and perform actions to improve the impact of this escalations within our site. Additionally, I would track, analyze and find meaningful feedback provided by both agents and customers… Show more Worked as a point of contact between the site operations and the client (Netflix), attending to a series of meetings and being the main communication channel during outages and daily issues. Also, I was responsible for the quality of the escalations provided to Netflix via CS, helping analyze data, indentify trends and perform actions to improve the impact of this escalations within our site. Additionally, I would track, analyze and find meaningful feedback provided by both agents and customers that were critical to the the product success. Lastly, I worked directly with the Technical Research Team at Netflix performing technical researches directly with customers in order to provide more data and better understand behaviors in general. Show less
May 2021 - Oct 2022
Customer Service Representative
Worked for Netflix Customer Service, helping customers with issues and questions about their product.
Mar 2021 - Aug 2021
English Teacher
Jul 2020 - Jan 2021
Team & coworkers
Colleagues at Quorum
Other employees you can reach at quorum.us. View company contacts for 121 employees →
JG
Jimmy Garza
Colleague at QuorumArlington, Virginia, United States
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SS
Serghei Streltov
Colleague at QuorumChișinău, Moldova, Republic Of
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BB
Bonnie Bass
Colleague at QuorumRound Mountain, Nevada, United States
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WB
Walter Bosley
Colleague at QuorumSilver Spring, Maryland, United States
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JM
Jovane Mafort
Colleague at QuorumCasimiro De Abreu, Rio De Janeiro, Brazil
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CG
Conner Gabbard-Crowe
Colleague at QuorumSeattle, Washington, United States
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FM
Felipe Martins Diel
Colleague at QuorumPorto Alegre, Rio Grande Do Sul, Brazil
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BS
Beth Stagg
Colleague at QuorumGrand Bay-Westfield, New Brunswick, Canada
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DW
Daniël Wijnans
Colleague at QuorumBrussels, Brussels Region, Belgium
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AS
Aline Saruhashi
Colleague at QuorumSão Paulo, Brazil
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Jimmy Garza
Colleague at QuorumArlington, Virginia, United States
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SS
Serghei Streltov
Colleague at QuorumChișinău, Moldova, Republic Of
View →
BB
Bonnie Bass
Colleague at QuorumRound Mountain, Nevada, United States
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WB
Walter Bosley
Colleague at QuorumSilver Spring, Maryland, United States
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JM
Jovane Mafort
Colleague at QuorumCasimiro De Abreu, Rio De Janeiro, Brazil
View →
CG
Conner Gabbard-Crowe
Colleague at QuorumSeattle, Washington, United States
View →
FM
Felipe Martins Diel
Colleague at QuorumPorto Alegre, Rio Grande Do Sul, Brazil
View →
BS
Beth Stagg
Colleague at QuorumGrand Bay-Westfield, New Brunswick, Canada
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DW
Daniël Wijnans
Colleague at QuorumBrussels, Brussels Region, Belgium
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AS
Aline Saruhashi
Colleague at QuorumSão Paulo, Brazil
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2 education records
Gabriel Bes Da Rosa education
Technician, Computer Games And Programming Skills
Bachelor'S Degree, International Relations And Affairs
FAQ
Frequently asked questions about Gabriel Bes Da Rosa
Quick answers generated from the profile data available on this page.
What company does Gabriel Bes Da Rosa work for?
Gabriel Bes Da Rosa works for Quorum.
What is Gabriel Bes Da Rosa's role at Quorum?
Gabriel Bes Da Rosa is listed as Customer Support Associate at Quorum.
Where is Gabriel Bes Da Rosa based?
Gabriel Bes Da Rosa is based in Uberlândia, Minas Gerais, Brazil while working with Quorum.
What companies has Gabriel Bes Da Rosa worked for?
Gabriel Bes Da Rosa has worked for Quorum, Algar Tech, and Influx English School.
Who are Gabriel Bes Da Rosa's colleagues at Quorum?
Gabriel Bes Da Rosa's colleagues at Quorum include Jimmy Garza, Serghei Streltov, Bonnie Bass, Walter Bosley, and Jovane Mafort.
How can I contact Gabriel Bes Da Rosa?
You can use AeroLeads to view verified contact signals for Gabriel Bes Da Rosa at Quorum, including work email, phone, and LinkedIn data when available.
What schools did Gabriel Bes Da Rosa attend?
Gabriel Bes Da Rosa holds Technician, Computer Games And Programming Skills from Senac-Rs.
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