Currently enrolled as a full-time student pursuing degree in painting and accepting commissions for portraits and landscapes.

In this position, I was responsible for supervising and coordinating the administrative functions of the Grady College Dean’s Office. My work included coordination, organization, and implementation of a variety of areas, including fiscal, logistical, planning business and/or human resources. I provided advice regarding the administrative and logistical functions of the department, as well as, monitoring all internal and external deadlines.As the administrative, project, and executive support person for the Dean of the Grady College. I served as the college’s liaison with the University’s Faculty Affairs Office and I was responsible for the administrative management and support for faculty affairs related to letters of offer, the promotion and tenure process, intent to renew contracts and a variety of other matters pertaining to the college’s faculty affairs. I worked closely with the college’s development officers and I served as liaison to our Board of Trust. I was the principal point of administrative contact for internal and external constituencies and I provided specialist support services in the areas of public and community relations and general business administration.

In this position, I made it a priority to increase efficiency in the office by developing, refining, and maintaining standard operating procedures. I streamlined the administration and management of the College's internal awards programs. I anticipated the needs of the Associate Dean for research and I handled things of a highly responsible and confidential nature while supporting the department's business operations. I was responsible for all aspects of event planning and vendor negotiations on an as needed basis. I functioned independently - managing delicate communications with poise.

Facilitated the normal working day of the Vice President; by careful review and response to mail as appropriate, performing administrative and public relations work, and providing support for division’s initiatives and special projects. Provided exceptional special event coordination and management including annual awards ceremony and initiatives such as the Inaugural Boyd Lecture. Served as sole liaison with Federal government agency representatives and state and local community constituencies.Assumed administration of contracts and notice of letters of intent to renew contracts for centers and institutes under the Office of Vice President for Research and provided excellent budget management of Vice President's discretionary account and expense account.Maintained a highly complicated calendar for the Vice President including setting all appointments and scheduling meetings with faculty and high-ranking administrators throughout the university system.Coordinated complicated International and domestic travel arrangements and expense reimbursement, including inoculation arrangements, visa procurement and emergency evacuation preparations for groups of high-ranking researchers and the Vice President.

Volunteer instructor for adult English as a Second Language Learners: Team teaching with another volunteer, we served a class of 15 to 25 students from around the world. Although students were primarily from Latin America, there were also Albanian, Iranian, and Afghani class members. By establishing the students learning levels, learning styles, and goals, we were able to create authentic learning experiences appropriate to the needs of our students. Students reported immediate success in applying lessons learned in our classroom to their jobs and daily responsibilities outside the classroom. The majority of the class was able to move to the advance level at the final semester of the year and expressed satisfaction in their course participation.

During the course of my masters program in Instructional Design, I had the opportunity to collaborate with Dr. Joyce Kincannon to create a computer/web-based instructional product for beginning instructional design students. I also completed an internship with Dr. Rob Branch and helped developed several modules for his course on the Systems Process for online distribution. My research in the area of adult education and the benefits and challenges associated with the application of technology informed my collaboration on my final project. Working with a team of students I performed needs analysis and product evaluation for a learning resource module designed to support an online psychology course at Athens Technical College.

Assisted with development campaigns through initial contact to prospective donors, appointment setting, database updates, and follow up correspondence. Created and maintained various database files of divisional personnel, students, donors, and other constituencies. Provided administrative support for Associate Vice President and Assistant Vice President of Student Affairs. Assisted with various staff development and event planning responsibilities including yearly awards ceremony for entire Student Affairs division. Edited and prepared University directory for publication. Designed brochures, application forms, certificates, etc. Created and maintained department’s website.

Provided office management and general administrative support for Graduate Dean. Assisted with special event management for graduation. Provided graduate program information to perspective students and currently enrolled graduate candidates.

Hired, trained, and supervised rotating three member customer service teams. Coordinated customer software support for international customer base to insure contractual obligations were met and customers maintained service. Coordinated on site hardware support between Digital Corporation and nationwide customer base insuring contractual obligations were met. Responded to billing disputes for training and support departments resulting in customer satisfaction and accounting accuracy. Edited and produced training manuals for Call Center employees resulting in rapid orientation and improved job performance of a five person staff. Managed onsite training arrangements, including equipment and user manual shipment, site preparation, and follow up assessment documentation.

Carried out cold calling and mass mailing campaigns prior to company participation in industry conferences. Provided Marketing Director with initial assessment for these campaigns. Coordinated annual three day User Meeting arrangement, including site choice, meal and accommodation arrangements, equipment and materials shipment, daily scheduling and client orientation. Conducted conference and user meeting follow up assessments