Gabrielle Mcadoo, Ma, Med Email & Phone Number

• Strategic thought leader for internal enablement team, responsible for all asynchronous and live training strategy development, program management, and evaluation. Notable outcomes include:
• Launched internal instance of LMS, including branding, workflow automation, information architecture, and program communications.
• Developed and deployed multiple role-specific onboarding programs that support technical teams as they ramp toward effectiveness. Programs include wrap-around services beyond curated on-demand learning, including.
• Built meaningful reporting using Postgres, Knime, and Google to provide executive and manager insights into training effectiveness.
• Crafted and socialized templates for all stages of the enablement process to streamline and scale practices across numerous enablement teams and SME collaborations.
• Provide executive and team all hands communications relating to enablement initiatives.

• Retained through 3 rounds of layoffs to become Bolt's only instructional designer. Accountable for the concept, design, development, delivery, and quality of all content and courses in CX.Notable outcomes during my.
• Created video content that directly decreased product implementation from weeks to <4 minutes.
• Negotiated and right-sized vendor contract, including increasing internal product use value while successfully achieving financial stewardship by staying under budget.
• Learned Adobe After Effects within weeks to develop and deploy 10+ professional-quality training videos for 2 new platform integrations, used cross-functionally by Sales, Marketing, Education, Success, Partnerships.
• Redesigned all customer training decks to better reflect Bolt branding, tone, and incorporate feedback from the CSM team.
• Crafted co-branding and company-specific graphics and assets for all Strategic-level training materials, including Fanatics and MarleyLilly.

• First instructional designer for growth-stage Series C SaaS start-up. Notable contributions included:
• Launched and administered SkillJar LMS, including branding, SSO, and website integration.
• Created 45+ interactive micro-courses within first 6 weeks at company to create a self-service user onboarding and alleviate bottlenecks in the Implementation and Customer Success teams.
• Earned and maintained a satisfaction score above 80% on all customer product courses.
• Created and led internal trainings on cross-functional collaboration and review workflows.
• Scoped and created program-level process for external Partnership certification program.

Hartford, Connecticut, United States

• Became a remote change management expert overnight in March, 2020. Notable contributions included:
• Trained, oversaw, and supported a team of 17 clients to act as software testers during systems and end-to-end testing.
• Designed and implemented a fully remote training workshop that decreased on-boarding time and post-training support requests of new testers compared to previous in-person trainings.
• Created 200+ training videos within 4 weeks to pivot role-based remote learning during the Covid-19 pandemic to keep software launch on time and on budget.
• Tracked and triaged all bugs identified during testing efforts to ensure timely corrective action and communication across teams.
• Led testing scenario collaborative design sessions to iteratively engage SMEs, developers, and management in quality assurance testing.

Denver, Colorado, United States

• L&D content creator at corporate headquarters for global SaaS company. Notable contributions included:
• Wrote all copy for user and technical documentation supporting new software subsystem in time for hard launch in 3 state agencies.
• Created new, interactive anti-harassment learning and development training that deployed to more than 1400 internal employees.
• Designed train-the-trainer programs for clients that included change management activities to increase implementation success.
• Refreshed 150+ interactive training micro-courses using Adobe Captivate that impacted more than4 product types and 30,000 internal and external users worldwide.
• Wrote monthly internal company newsletter.

• Manager of Social Studies department and 8th grade Social Studies team. Notable contributions included:
• Trained novice teachers as Lead Mentor for New Teacher Development Program coaching effective management, instructional strategies, and campus practices. Led bi-weekly workshop for all first- and second-year teachers.
• Coached first year teachers, including classroom observations, one-on-one feedback, and action planning based on need.
• Credentialed as campus trainer for Mastery Connect data analysis software; trained adult learners on software and database implementation.
• Project Management experience included managing and working on multiple complex projects concurrently with little to no guidance; created project plans, analyzed data, and delivered results for myself, my grade level.

• Lead instructor and curriculum developer for Social Studies content. Notable contributions included:
• Achieved 24% student growth over 3 years, compared to national average 3% annual growth.
• Redesigned all Social Studies curriculum to include technology, learner-led learning, and data-driven instruction.
• Designed dashboard to track all learner growth across campus tenure.
• Subject matter expert for school district on campus achievement and innovative instructional design.
• Rated as Excellent on all performance evaluations during tenure.

• Selected for identified leader cohort for advancement opportunities in school district. Notable contributions included:
• Designed all self-paced department onboarding materials for IT department facing 50% turnover within 3 years.
• Met with all Subject Matter Experts in district IT department to identify all essential job functions, competency maps, and historic knowledge needed to create on-boarding materials where there are none.
• Collaborated one-to-one with CIO ensure content congruence among all on-boarding curriculum tracks and materials.
• Designed and created training videos and digital pathways using Camtasia, custom LMS, Adobe, and Microsoft Office.

Houston, Texas, United States

• Hired to create pathways to opportunity for students, build transformative relationships, and eliminate educational inequities to advance social justice.Notable contributions included:
• Leveraged culturally relevant pedagogy to lead Social Studies department and campus out of “Improvement Required” status.
• Served as faculty leader for National Junior Honor Society, teaching leadership and community service skills to identified student leaders.
• Enforced discipline and attendance polices for the grade level by developing systems and providing coaching around restorative discipline practices for the grade level team.
• Led ongoing grade-level and parent meetings to discuss student behavioral and academic progress and managed grade-level field trips and celebrations.

• Graduate assistant shift manager for media technology business unit. Notable contributions included:
• Managed team of 25 undergraduate students, including on-boarding training, project delegation, and coaching feedback.
• Trained students, faculty, and staff on IT equipment and usage; broke down complex technical information to make it user-friendly and effective for all experience levels.

Master Of Education - Med, Instructional Design And Technology, 4.0

Accomplished advanced degree in Instructional Design with a focus on Technology. Summa cum laude and Distinguished Graduate honors while.

Teaching Certificate Core 4-8, Esl, Education

Certified to teach all core competency subjects for grades 4-8, ESL, SPED, and GT in the state of Texas.

Master Of Arts (M.A.), Cross-Cultural History Of Persecution And Tolerance

Activities and Societies: Medieval Association of America, Middle Eastern MedievalistsAdvanced degree in History with a research focus in.

Bachelor Of Arts, History, French, Honors Program

Graduated with dual degree in 3 years at age 19.

High School Diploma

Activities and Societies: National Honors Society, Mock Trial, Science Olympiad, French Club, Theater, Marching Band, Anime ClubGraduated.