Gabriel Moreira Email & Phone Number

On a worldwide scale, I am in charge of project, program, portfolio and project management office.I administer and manage system deployment projects for automation, integration, migration, and products, on-premises and cloud modalities, aligning the company, customers, and suppliers, improving relationships between the parties, lowering operating costs, and maximizing operational efficiency to promote business growth and expansion.Selecting a project methodology and approach: predictive or waterfall (pmbok), agile (scrum and kanban), or hybrid.Develop and manage teams assigned to the project.I manage WABA integration projects, ensuring that efficient service flows are delivered to improve business strategies and integrations between systems, web services, and databases.In terms of automation, I manage projects involving the implementation of RPA, Mobile Apps, and Chatbots with natural language processing and artificial intelligence, Watson and Wit.ai.Concerning the Help Desk, Service Desk, and IT Service Center, I manage ITIL and asset control implementation projects, establishing IT governance and ITSM compliance generating R$1MM in profits.As a project manager, I deploy the Omnichannel strategy.I manage projects for the Shared Services Center and the BPO, including the implementation of a catalog of services and workflows based on the nature and characteristics of the services provided, both internally and externally.Working as a project manager in the implementation of BPM to deliver service oriented to the particularities and standardization of business processes in the areas, promoting the integration and traceability of workflows.As a project manager, I have implemented ECM, GED, and KCS.

Responsible for the services area, consultant teams, partner and channel management.As a member of the quality committee, I work directly with the boards and managers of the other areas involved to resolve disagreements, difficulties, escalations, and complaints, as well as to implement action plans and improvements.I assist in product management by interacting with clients to collect and understand their needs, developing a business plan, prototypes, and mockups to execute product solutions while considering systemic consequences and key business aspects. I work as a liaison between the development, commercial, and management teams, seeking alignment and proposal formation. I keep track of development projects, timelines, and product launches. I make product-related technical and commercial proposals. I help in the examination of product life cycles and provide recommendations based on the findings.

Coordenação dos projetos de implantação do Qualitor Software, das atividades e das equipes.

Consultoria de implantação de software, atuando nos projetos e na melhoria do fluxo de operações de clientes, efetuei o levantamento de requisitos, mapeamento de processos e execução da implantação do Qualitor Software conforme as regras de negócio do cliente.

Consultoria de implantação de software, atuando nos projetos e na melhoria do fluxo de operações de clientes, efetuei o levantamento de requisitos, mapeamento de processos e execução da implantação do ERP conforme as regras de negócio do cliente.

Consultoria de implantação de software, atuando nos projetos e na melhoria do fluxo de operações de clientes, efetuei o levantamento de requisitos, mapeamento de processos e execução da implantação do ERP conforme as regras de negócio do cliente.

Consultoria de implantação de software, atuando nos projetos e na melhoria do fluxo de operações de clientes, efetuei o levantamento de requisitos, mapeamento de processos e execução da implantação do ERP conforme as regras de negócio do cliente.

Consultoria de implantação de software, atuando nos projetos e na melhoria do fluxo de operações de clientes, efetuei o levantamento de requisitos, mapeamento de processos e execução da implantação do ERP conforme as regras de negócio do cliente.

Recife, Pernambuco, Brasil

Specialization, Project Management

Specialization, Agile Development

Pós-Graduação, Project Management

Mba, Gestão Estratégica De Projetos E Metodologias Ágeis

Mba, Segurança Da Informação

Pós-Graduação, Análise E Desenvolvimento De Programas

Especialização, Contabilidade Geral E Análise De Balanço

Graduação, Bacharelado, Business Administration, Management And Operations