Gabriel Serrano Email and Phone Number
Gabriel Serrano work email
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Gabriel Serrano personal email
Customer obsessed and goal-oriented professional in the real estate Industry. Skilled in teamwork, leadership, Microsoft Office, and strategic planning. Strong operations professional with a Master's degree focused in Business Administration and Management from Texas A&M University-San Antonio.
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Avp - Account Representative SupervisorMarshAustin, Tx, Us -
Senior Account CoordinatorMarsh Nov 2023 - PresentAustin, Texas, United States• Liaison between clients and internal teams, ensuring effective communication and understanding of client needs and requirements.• Maintaining client databases, updating information, and generating reports as needed.• Evaluate and analyze risk factors for clients, helping to identify potential areas of concern and proposing solutions.• Support account managers in various tasks such as creating presentations, gathering information for client meetings, and coordinating activities related to client accounts.
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Licensed Real Estate AgentPure Realty May 2023 - PresentCedar Park, Texas, United States•Acting as an intermediary between buyers and sellers, generally representing one or the other. •Consulting with bankers, lawyers, escrow, and insurance companies to ensure that terms and conditions are met before closing.•Researching the value of the property based on comparative market analysis (CMA) to advise the client the best offer.•Preparing documents such as representation contracts, purchasing agreements, closing statements, deeds, and leases. •Promoting sales of properties through advertisements, open houses, and participation in multiple listing services. -
Airbnb Property ManagerSelf-Employed Nov 2022 - Aug 2023Austin, Texas, United States•Develop and maintain relationships with guests, owners, and vendors•Manage the entire rental process from start to finish, including responding to inquiries, booking reservations, and coordinating check-in/check-out•Ensure that all rental properties are in compliance with local laws and regulations•Provide regular maintenance and repairs to short term rental properties•Coordinate regular maintenance, cleaning services, and other vendors' services to rental properties.•AirBnB Superhost
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Area ManagerAmazon Apr 2021 - Nov 2022Austin, Texas, United States•Responsable for engaging my team during their shifts to maintain highest levels of safety, quality, attendance and performance.•Collaborated with all support teams including safety, engineering, loss prevention, quality assurance, human real sources to develop plans to meet business objectives.•Implemented problem solving skills to interpret data and deliver results that drive productivity and efficiency.•Interview, hire, train and develop associates for operation success and career development.•Proactively identified and drove process improvement initiatives. -
Assistant Shift ManagerAmazon Oct 2020 - Apr 2021Austin, Texas, United States• Lead teams of Full-Time Logistics Schedulers in daily duties of routing and scheduling package deliveries for 400 stations across the United States and Canada with more launching each week that I helped launch while also managing escalations. • Hired and developed effective teams: Led daily Stand-Up Meetings, reminding team of standard work and recent successes, performed 1:1 coaching sessions to discuss individual career trajectory and impact on the team. • Developed and implemented standardized procedures: Established SOP documents focused on Customer Obsession and Earning Trust, resulting in routing 10.5M packages during the holiday season. Developed tools to eliminate barriers the team was facing and these tools have been implemented into standard work across the network.
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Logistics SchedulerAmazon Oct 2019 - Jan 2020Austin, Tx, United States• Responsible for scheduling/adjusting 100+ sites effectively to ensure a strong delivery partner experience but ultimately, fulfilling customer promise. • Used data-driven and analytical decision-making skills to support sites while also maintaining last-mile cost.• Assisted the Learning Team in training new schedulers and giving them tools that have helped me manage priorities and maintain timelines.• Developed resources to track efficiency and identify opportunities to maximize team output
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Accounts Receivable SpecialistVitromex Usa Jan 2016 - Aug 2019•Prepared daily aging report and take daily action communicating with clients regarding active balances. •Supported inventory management with HQ in Mexico, to ensure there was sufficient supply to satisfy customers' demand. •Tracked customer payments and balances using Oracle E- business.•Managed contracts for old and new clients nationwide. •Analyzed clients DNB reports to decide on accounts credit limits. •Managed clients claims and chargebacks by working closely with managers & shipping couriers to POD or BOL. -
Sales RepresentativeT-Mobile Jan 2012 - Aug 2013San Antonio, Texas Area
Gabriel Serrano Skills
Gabriel Serrano Education Details
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Business Administration And Management -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Gabriel Serrano
What company does Gabriel Serrano work for?
Gabriel Serrano works for Marsh
What is Gabriel Serrano's role at the current company?
Gabriel Serrano's current role is AVP - Account Representative Supervisor.
What is Gabriel Serrano's email address?
Gabriel Serrano's email address is ga****@****zon.com
What schools did Gabriel Serrano attend?
Gabriel Serrano attended Texas A&m University-San Antonio, The University Of Texas Rio Grande Valley.
What skills is Gabriel Serrano known for?
Gabriel Serrano has skills like Oracle Applications, Sap, Concur, Leadership, Strategic Planning, Teamwork, Microsoft Excel.
Who are Gabriel Serrano's colleagues?
Gabriel Serrano's colleagues are Donna Makow, Ben Smith, Paulo Oliveira, Michael Jackisch, Juan, Fabiana, Steffen Topf, Blake Matthews, Mba.
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Gabriel Serrano
Bogota, Nj -
Gabriel Serrano
Los Angeles Metropolitan Area1sclarc.org -
1jpmorgan.com -
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