Gabriel Vidal Email & Phone Number

Waukesha, Wisconsin, United States

Downers Grove, Illinois, United States

Partnering with Fortune 500 companies to help with their technology needs.

Waukesha, Wisconsin, United States

West Allis, Wi

Strategically manage Fortune 500 accounts with their Wireless Needs and innovation.

Manage a team of Business Account Executives in outside sales for Milwaukee, Racine & Kenosha.

Outside sales for wireless services in New Berlin, Milwaukee, West Allis & Cudahy. Providing customized wireless solutions for local businesses.

Successfully passed Leadership Development Skills Workshop 1 week program.Managed retail sales team of 8 wireless consultants to a sales quota of 50 gross adds and 60 renewals per month.Hired and trained all new hire sales team members.Handled scheduling for entire store – 14 employees.Coach consultants on selling and closing skills, observed consultants during customer transactions.Performed yearly performance reviews for 8 employees.Coached employees through achievement plans, customer account reviews, performance improvement plans.Helped associates deliver the ideal customer experience to our customers, demonstrated by company core values.

In charge of strategic planning for U.S. Cellular’s sponsorship of Fiesta Mexicana 2007, achieving sales goals, and company branding in the Hispanic community.Helped plan U.S. Cellular’s involvement and sponsorship of Nights at the Zoo held at the Milwaukee County Zoo, Festa Italiana and Fiesta Waukesha.In charge of all associates at these events and making sure they are in proper dress code and following U.S. Cellular® brand ambassador guidelines.Budget planning and interdepartmental scheduling.

Dynamic Achievers Monthly Winner for top sales rep August 2005 – February 2006155% to quota for gross adds August 2005 – February 2006.145% to quota for renewal sales August 2005 – February 2006.Provide account reviews for customers.Handle 15 – 20 business accounts with monthly calls for account reviews.Outbound calling into customer base for renewals.

Handled high volume of calls regarding billing issues for customers.700+ product spotlights sold in the 3rd quarter of 2004 #1 in the call center.Handled escalated calls from customers.Price plan analysis done over the phone with the customer and new price plan recommendations suggested. Technical support troubleshooting and Remedy trouble ticket submissions for network issuesWireless number portability support.In charge of training all newly hired customer service reps for technical troubleshooting and switch query tool utilization.