Gagandeep Singh Email and Phone Number

Responsibilities : Project Manager:⦁ Driven the project deliveries from end to end, from Planning, Scheduling, Upgrade and Implementation of the project. Used capacity driven approach and planned the schedule accordingly to successfully meet the delivery time. ⦁ Running end to end upgrade activity, Business case development, integrated plans, CIP (Change Management Implementation Plan), KPI’s, PIR (Post implementation review), Risk management, program management, budget and timeline management, service transition, testing and release management.⦁ Developed the cost-effective model for the customers to utilize the hardware, RAM, storage available and scheduled the plan accordingly to complete the project successfully using Power BI, JIRA, Pivot tables to meet customer requirements.⦁ Prepared weekly status for DAF meeting and action plans for resolutions of the issues and daily client status meeting for issues faced and resolution for it. Business case development, integrated plans, risk management, program management, budget and timeline management, service transition, testing and release management

• Working as senior test analyst in Agile –Scrum methodology.• Performing on End to End testing process -Test Cases Creation, Test Case Execution and Defect Reporting, Defect Retesting.• Having good knowledge of advance methodology followed in the SDLC and STLC.• Expertise in using Test management tools such as HP ALM (QC), Jira, Rally.• Working on Adobe Analytics and Adobe target for data tracking.• Following Full Agile model and JIRA for creating user stories, tickets & Confluence for documentations and Swagger tool for API testing.• Full story tool for user interaction with the site and analysis of user journey on site and determine issues and defects that user faced categorized into Happy sessions and frustrated sessions.• Experience in Adobe Analytics and Adobe target for settings up experiments and determining the results of the experiments

• Plan all aspects of project development including scope, objectives, deliverables, tasks, budgets, resources, schedules, surveys ,access arrangements, Doc submissions, Asbuit preparations, handover packs and managing dependencies.• Clarify and lock down technical design by facilitating and leading different project meetings to gather technical project requirements to assist engineers design and implement the solution.• Leading Enablis engineering team and customer IT teams to develop risk management and issues management plans by proactively identify risks and issues on projects.• Communicate to all levels of Management with regularly produced Management reports as required, demonstrating the progress of the project.• Point of contact for the life cycle of the project, responsible for issue escalations, change requests, schedule changes, etc.• Effective team performance and desired business outcomes achieved by developing, maintaining and managing relationships with stakeholders, vendors and internal onshore and remote project resources.

• 5 years of Test Management experience with leading cross functional teams to consistently meet key program deliverables. • Total of 8+ years’ experience in Project management, Test Analysis, Product Quality, Operations, Project Coordination and Test Management • 4+ years of work experience in Australian market and engagement with local stakeholders on Test Consultation • ·Strategic planning and execution of field trial activities for RJIO at different circles across India • Liaise with Project Stakeholders directly to define and deliver their project requirements • Responsible for delivering accurate results to product teams and providing feedback, analysis and risks to program managers • Conducting Kick-off meetings, defining project objectives and scope and managing project and product test schedules • ·Guiding the team on requirements, methodologies, tasks, dependencies, deliverables, risk and other issues throughout the project life cycle • Proficient in managing Project Scope, Schedule, Cost, Quality, Stakeholders, Contractual deliverables and Business Proposals • Experience in executing multiple projects from initiation to deployment delivered on time and within budget • Proven ability to solve complex problems, quickly identifying issues and determining proper resolutions • Experience in utilizing MS Project to plan project initiatives, communicate goals and provide continual updates on progress • In-depth knowledge of automated testing tools, configuration management, and defect tracking systems• Well versed in software development and testing life cycle and firmware testing.

• Defining Test Strategy, Test Plan, Estimations, Test Coordination, writing test cases.• Leading, Coordinating and Executing System Integration testing (SIT), User Acceptance Testing (UAT), Functional Acceptance Testing (FAT).• Defect Management and Life cycle - Analysis, Classification, Reporting, Tracking and Triaging, Managing Test environments – SIT and UAT environments• Requirement Gathering, Business Architecture, Activity Diagrams• Test Management through HP ALM tool –Creating requirements, Test Cases writing, Test case execution, Defect logging and Coaching and Mentoring teams on Scrum• Actively involved in Recruitment and Resourcing, Extensive experience of understanding testing principles and methodologies• Managing QA teams and resources – Managing resource planning, allocation and resource appraisals and Continuous improvement of Test processes and Methodology.Work Assignment, Guidance, motivation & support to team and Review & Feedback to testing team and creating test documentation and Sharing team status, Reports with Manager and discussing Problems, Improvement areas & Feedback with client during Scrum meetings.• R&D process to make better the framework of Web Services automation, Preparing query register, test cases from Functional Specifications.• Involved in Test Plan, Coverage Metrics and Bug Reports, Daily Reports, Performing Functional Testing, Regression, system and Smoke testing.• Bug logging and report generation using bug tracking tool TFS, HPALM,JIRA• In-depth knowledge of automated testing tools, configuration management, and defect tracking systems• Well versed in software development and testing life cycle and firmware testing.

Roles and responsibilities were are as follows:• Involved in writing technical specification documents including use cases and designdocuments.• Involved in analyzing programs including performance, diagnosis and troubleshooting anddesigning solutions for the issue.• Design and develop programming systems making specific determinations about systemperformance.• Carry out regression testing every time when changes are made to the code to fix defects.• Analyze and detect the issues with the installation and the configuration of the softwareapplications and help in resolving the same through coordinating with the softwaredevelopment team.• Identify SLAs, plan them, and ensure that they are being met in day-to- day operations.Software/Tools/Languages Worked on:• Jmeter• Quick Test Professional• Buganizer,• Jira• SQL Server

Quality Control - Test the quality of data crawled from sites through the developed scripts.Quality Analysis -Interact with developers and leads to make sure quality of data is acquired as per the specifications.Process & Tools Improvement Optimize existing tracing processes and provide ongoing feedback on tools and processes.Data Evaluation Continuous data evaluation of live data to make sure crawled data is available and accurate and Functional, GUI and Regression testing of the application.Defect Reporting - Bug Reporting using JIRA and Able to think Out of Box and keep on improving the processes by providing inputs / suggestions to QA Lead for better functioning of the projectTesting Models - Strong understanding of Agile and Waterfall methodologies