Gagan Paul Email & Phone Number

New Delhi, Dl, In

Built and scaled a global sales development engine that escalated the pipeline from 0 to $20M+ in a year.

At Cvent, I deliver innovative and creative solutions to help global clients transform their traditional event-management setups into automated and cost-effective processes. I have strong people-centric skills – which I leverage by serving as the initial point of contact with potential clients.• Market Cvent Event Management Platform to event planners and other industry professionals.• Analyse and research on leads generated.• Understand business goals and draft a plan of action.• Identify and establish strong and stable relationship with decision makers for clients.• Demonstrate solution-selling skills in order to convert prospects into actual Cvent clients and partner with the Sales team to achieve new business quota.• Arranging onsite meetings, managing attendance for trade shows, product seminars & online demonstrations. • Use Salesforce to create robust pipeline reports to accurately forecast sales opportunities.• Collaborate with the Marketing team to ensure better lead generation & management.

• Increasing the share of wallet of clients by upselling and cross-selling different solutions that benefit their business. • Analysing the satisfaction level of clients to determine at-risk accounts for better license renewal rates. • Assisting the sales team to close new business deals by conducting business needs analysis.• Mentoring and training new consultants and assessing their performance. • Managing and implementing advanced integrations with softwares like Salesforce, Eloqua, Passkey, etc. • Assisting clients to set up an online merchant account for their event and thereafter monitoring the transactions processed through the Cvent platform.• Training peers on different line of products.

• Handling and monitoring all aspects of event building on the Cvent platform for local and international clients.• Training and demonstrating the cloud based software to potential and existing clients.• Increasing the share of wallet of a client by upselling and cross-selling different softwares that benefit their business. • Analysing and collating relevant requirements and expectations to influence future product releases. • Collaborating with the Technology team to implement updates and fix technical glitches. • Sharing best practices to foster better return on investment by increasing the registration counts, saving time and resources. • Ally with the Technical Writing team to introduce extensive articles with best practices.• Creating robust reporting before, during and post events to manage the events more effectively and measure it's success.• Providing suggestions to clients to improve the overall result of the implementation and help clients meet their goals. • Maintaining a record of all the actions in a CRM system - Salesforce.