Gail Hernandez Email and Phone Number

New and existing clients responding promptly to inquiries.Follow up and maintain proactive contact with customers through various channels, including email, calls, and text messages for potential business opportunities.Build rapport and understand customer interest and needs, matching them to the right vehicle.Demonstrate vehicles features, warranties and conduct test drives.Provide detailed explanations of financing and leasing options for both new and used… Show more New and existing clients responding promptly to inquiries.Follow up and maintain proactive contact with customers through various channels, including email, calls, and text messages for potential business opportunities.Build rapport and understand customer interest and needs, matching them to the right vehicle.Demonstrate vehicles features, warranties and conduct test drives.Provide detailed explanations of financing and leasing options for both new and used vehicles.Negotiate with the customer, close sales by overcome objections and complete the contract.Collaborate with the F & I Team to finalize all deals.Won top prices for salesperson of the monthEarned top sales employee for the quarter consecutively Show less

Fulfilled customer needs in a professional manner by facilitating seamless coordination of appointments with valued customers.Provided effective orientations and delivered guidance through affiliate onboarding process by conducting on-site visits to clients.Drove seamless workflow by executing daily task maintenance.Cultivated strong professional relationships by conducting visits to designated health providers.Achieved designated targets as Sales Group Team Leader by leading… Show more Fulfilled customer needs in a professional manner by facilitating seamless coordination of appointments with valued customers.Provided effective orientations and delivered guidance through affiliate onboarding process by conducting on-site visits to clients.Drove seamless workflow by executing daily task maintenance.Cultivated strong professional relationships by conducting visits to designated health providers.Achieved designated targets as Sales Group Team Leader by leading and motivating dynamic sales team.Maximized client satisfaction and loyalty by initiating proactive follow-up calls to both new and existing customers.Advised and tailored customized plans based on individual customer needs by developing deep understanding of unique requirements. Show less

Processed a diverse range of client services by utilizing CCW system in conjunction with mainframe technology.Increased process efficiency by conducting daily system maintenance and monitoring registry of documents sent to various banking institutions on behalf of car lot.Avoided legal challenges by scrutinizing pending document deliveries for bidders and banking institutions on a weekly basis, while filing/organizing all documents pertaining to sold units on a daily basis and compiling… Show more Processed a diverse range of client services by utilizing CCW system in conjunction with mainframe technology.Increased process efficiency by conducting daily system maintenance and monitoring registry of documents sent to various banking institutions on behalf of car lot.Avoided legal challenges by scrutinizing pending document deliveries for bidders and banking institutions on a weekly basis, while filing/organizing all documents pertaining to sold units on a daily basis and compiling a detailed record for dispatch to filing department in labeled boxes.Supported timely completion of all necessary paperwork by expediting documentation process for buyers within a 30-day window from sale origination.Maximized accuracy and compliance with established procedures by maintaining weekly registries of affidavits for sold units and tracked vouchers requested for document deliveries.Supervised preparation and coordination of all documentation for units sold at auctions by liaising with Stolen Vehicles Division aimed at promoting seamless delivery and receipt procedures. Show less