Instructional Designer, Project Manager
CurrentInstructional designer and e-learning developer for healthcare, finance, insurance, aviation, supply chain, and manufacturing organizations. Create web-based and instructor-led training for system implementations, business processes, and soft skills, through HR, IT, Accounting, Sales, and Service Teams, as well as corporate and healthcare administration.All phases of instructional design, project management, and e-learning development using Storyline, Captivate, and uPerform… Show more Instructional designer and e-learning developer for healthcare, finance, insurance, aviation, supply chain, and manufacturing organizations. Create web-based and instructor-led training for system implementations, business processes, and soft skills, through HR, IT, Accounting, Sales, and Service Teams, as well as corporate and healthcare administration.All phases of instructional design, project management, and e-learning development using Storyline, Captivate, and uPerform. Collaborate well with SMEs, Learning & Development personnel, administrators, and system implementation teams. Very familiar with UAT and data staging for training.Develop WBT and ILT for enterprise applications such as PeopleSoft, Workday, myHR, SAP, Lawson, CompLink, and HRsmart, and specialized applications such as EPIC and Passur. Advanced knowledge of Microsoft Office (e.g, macros and automated templates), video and audio editing, and database development. Captured screen steps for system demos and job aids in several languages prior to translation. Familiar with special training needs and sensitivities during mergers and acquisitions.For the first six years, projects included classroom facilitation, train-the-trainers, and individual tutoring. Show less
