Extensive business experience dealing directly with internal and external customers.Currently a Learning and Development Specialist, experienced in identifying learning needs with stakeholders. Designed, delivered and managed solutions in workplace back in workplace. Created bespoke development solutions and in addition to general induction and ongoing development needs. Created face to face facilitation workshops, self study workbooks, online e-learning.Delivered and facilitated face to face and online solutions. Evaluated learning solutions and provided feedback to stakeholders.