I support growth and workforce management strategies with businesses in Greater Louisville, KY, Central Kentucky and Southern Indiana with Branch and On-Site teams who are specialists in the Supply Chain, Manufacturing, Hospitality, Event and Professional Industries.

• Responsible for the complete revenue, operations, and profitability of the Louisville market• Developed and serviced businesses in Louisville in industries such manufacturing, customer care/service, logistics, packaging, assembly• Significant sales and profit increases while managing the market • Trained and mentored business development managers. Training included sales strategies, territory management, partnering on team sales calls in the community, coordinating training with corporate partners, working with sales tools and company standard sales and operating procedures, analyzing results, and continuous improvement and growth• Responsible for the Human Resource responsibilities of employee relations, recruiting, onboarding, training and career development, state and federal compliancy, file integrity, confidentiality of sensitive information, labor law practices, harassment, unemployment, worker compensation, work site safety • Customer satisfaction increased resulting in increased revenue. Accomplishments gained through a partnership and consultative approach through formal and informal business meetings, metrics and statistic comparisons, area wage analysis, identifying root causes for needs, finding and implementing solutions• Strengthened new client relations and grew new business through hands on involvement with clients, in the community, through the employee onboarding, placement and management process• Account and project implementation management of large and small accounts • Implemented best practices to improve overall efficiencies and morale of branch office and team members through branch meetings, team building strategies, individual self-development programs, cessation planning• Earned CSP certification (Certified Staffing Professional) recognized by the ASA (American Staffing Association ) with continual required trainings in areas such as Employment Laws, Social Networking, Diversity in the Workplace