Brenna Gallagher Email & Phone Number

West Des Moines, Iowa, United States

West Des Moines, Iowa, United States

Milan, Illinois, United States

Iowa City, Iowa

In this position I work about 15 hours a week during the school year with the business office at the College of Dentistry. My specific role is to produce pre-access reports for patient eligibility and benefits before their appointments. This has given me the opportunity to improve my computer skills. I am one of two students on the pre-access team. The pre-access role is a new role at the College of Dentistry where I have been given the opportunity to see how the implementation of a new process into the business office works and have been able to give insight and suggestions on ways to improve our process. My role includes:• Produce comprehensive reports on insurance coverage for upcoming patient appointments• Aid in the startup of a new pre-access process for checking eligibility on upcoming appointments

Bettendorf, Iowa

In high school I was involved in a student organization called Best Buddies. Through this organization I met a student who I started doing activities with outside of school. His mother later asked if I would be interested in becoming a respite care provider where I would take him to community events. Since then I have continued this role when I am in town over breaks. This has given me the opportunity to improve my communication and interpersonal skills. My role includes:•Engage special needs child with fitness activities, chorus participation, and other community events•Transport special needs child to recreational activities

Iowa City, Iowa Area

As an Undergraduate Program Office Assistant I was able to aid the Tippie advisers in their daily tasks. I often helped manage their schedules and set up appointments for students with Office 365 tools. I also answered phone calls and helped students who came in to the office with any questions they may have. This gave me a great opportunity to learn how to find answers to questions that I did not always know. I was able to work on my professionalism in this role as well as my communication skills in person and on the phone. My role included:•Assisted students with questions about the business school, answered phone, and scheduled appointments•Managed reception area and helped guide students to their desired

Bettendorf, Iowa

Over the summer of 2016 and 2017 I was a nanny for a family with 3 boys. In this role I worked Monday through Friday while the parents were at work. My main tasks included transporting the boys to summer practices, preparing meals, and assisting with household chores. This role helped me improve my organizational skills, communication skills, and leadership skills. Getting to manage three boys schedules and making sure I knew what time to get them to practices helped me learn great time management. My role included:• Ensured daily health and well-being of three boys• Provided transportation, prepared lunch and snacks, played games, and assisted with chores

Bettendorf, Iowa

As a customer service representative at Bayside Tan I was given the opportunity to open and close the salon. In this role I worked my shift alone so I had the responsibility of performing many tasks at one time. I would reconcile the money drawer every shift and enjoyed working with customers. This job taught me a lot about decision making and adaptability. If a customer came in with a problem I would have to handle the situation on the spot on my own which was a great learning experience for me. My role included:•Trained new staff, balanced the cash register, and promoted products and salon packages to customers

Bachelor Of Business Administration - Bba, Economics

I graduated with distinction from Tippie College of Business in December of 2019. I finished BBA in Economics in 3.5 years.

High School Diploma

Activities and Societies: Best Buddies, National Honors Society, Varsity Soccer, Varsity Track, Sophomore Volleyball