Worked to ensure successful software delivery & adaption according toestablished objectives, timelines, and costs.• Thoroughly researched the customer requirements to create productrequirement documentation for on-premise as well as on-cloud solutions.• Coordinating with multiple internal team Product, Frontend, Backend, DataScience to ensure uninterrupted platform functions.• Monitoring and Analysis: Proactively monitor customer accounts, analyzing alertsfrom vibration data, and usage data. Collaborate with customers to prove ROI onthe solution and resolve problems swiftly.• Measured project performances and identified areas for improvement.• Maintaining P&L reports. Measured project performances and identified areas forimprovement.Customer retention, expansion & cross selling + up selling.

Offered IoT solutions that effectively solved industry problems and enhancedoperational excellence in manufacturing & process industry.• Oversaw all aspects of IoT solution design, production and implementation cycleof hardware fabrication & software development and offered assistance whennecessary.• Managed and implemented solutions to monitor OEE, Performance, Quality,availability, and worked to develop and implement strategic solutions.IOT Solution and Customer Success:

As a field service Engineer.Preventive Maintenance, Breakdown maintenance, Installation with IQ,OQ,PQ documentation on Various Instruments inPharmaceutical industries Analytical Balance•Calibration ACC, USP,GWP certificates or under Breakdown maintenance,have knowledge of SAP.

Responsible for the calibration of Instrument As per ISO/IES 17025:2017 and as per the document No- NABL 129.(Calibration Of Dimension, Pressure, Mass & Volume, Thermal, and ElectroTechnical Department Instruments.) Make a Calibration Certificate for same.: Responsible for All Documentation work Related to calibration of Instruments.

Knowledge about Operation & Maintenance of production machine.Assess , monitor and review activities in the area to achieve required results .Process optimization & yield improvement.Trouble-shooting with respect to machine operations .·Documentation and record reporting