Lead a product B2B2C lending platform for KCPL. Challenges include connecting multiple modules such as Account Aggregator, KYC, BRE, Credit Scoring, OCEN framework etc., Assessment of Household Income Module for Microfinance lending. Introduced Oauth2 based authentication which improved number of integration partners for Credit Scoring Service. Tech Stack Spring Boot, Mysql, Angular, Kafka.

Technical responsibility of the multiple features in Product Freshchat Designed and built a first micro service architecture for the Product Mentored junior and mid-level engineers to design a system Agile Development is core of the development cycle and managed Bi-weekly agile sprints with team Improved test coverage and overall code quality by reviews and adopting best system design

Built and implemented customer churn prediction model based on customer activityEngineered a recommendation engine for Freshworks app-storeImplemented data pipelines for various project using Apache SparkFreddy bot for quick retrieval of faq and knowledge base supportAI Ticket Deflection for product freshdesk Lead Score and customer activity analytics of CRM

Build a scalable integration platform for Freshworks Product Suite

Full stack software engineer on Product Freshsales

Started career as a full stack product developer in Ruby on rails and EmberJs.Worked on Freshsales(a product by Freshworks), a new-age CRM for high-velocity sales teams. Discuss, design and implement desired product feature end to end. My work includes technologies such as Ruby on Rails, EmberJs and cloud infra as AWS.

Passionately learnt engineering and friendship

Design and Build a Quadcopter

Built an hexapod as an intern project