Delivery Manager for Customer facing Mobile app and Agency facing applications.

System Analyst in Application life cycle managment for CRM and DAP application

Project Manager UPI and Merchant payments

Managing CRMnext a web based application, Below are the list of activities managedKey Responsibilities:* Handling CRM Application Integration with other applications.* Interaction with Vendor for resolution of Issues / Bugs related to UAT / Production.* Complete Application infrastructure architect * Cordination with Infra team and vendor team for tunning application performance * Deployment process managment on various emnviroment like Development , SIT, UAT,Pre-prod and Production

Business Analyst. FinacleCRM implementation, customization and support at ICICI Bank.Involved in various phases of project execution which include client interaction, requirement gathering, designing, development, testing, implementation, user training, maintenance and support.Coordinating work among development and testing team and for production release.Clarified client requirements, business needs and project objectives via meetings in collaboration with business, users and development teams.Resolving Testing and development team queries regarding application functionality issues.Mentored junior resources of team for efficient work.Reviewing Test Approach and Test Strategy for each release cycle.Performing Gap analysis, SWOT analysis, Risk analysis, Cost/Benefit analysis, analysis of procedures, problems to automate processing and improving existing business systems.Induced in regular measurement practice within the organization in order to improve the processes.Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team.

Developing of a solution catering to client requirements related to a Finacle CRM and standalone utilities and integrated applications.Designing and reviewing file formats for data exchange.Mapping business requirements for process enhancements and translating these requirements into functional specifications, training of fellow employees, conducting UAT sessions.Conducting interviews with business owners to understand the business requirements.Planning and designing techno-functional solutions for the organization

Taking master maintenance requirement from business teams and implementing the same in efficient manner for setting the service request flow as per business requirements.Developing of a solution catering to client requirements related to a Finacle CRM and standalone utilities and integrated applications.Mapping business requirements for process enhancements and translating these requirements into functional specifications, training of fellow employees, conducting UAT sessions.

Home developed application used by Life & General Insurance company agents for generating different plans & help as a reminder for premium due payments for his or her clients