BeakOps is an AI-Powered Self-Healing IT Infrastructure Platform that enables organizations to seamlessly manage and monitor their IT infrastructure assets in real-time, ensuring continuous Availability and Security.

Presently leading multiple product initiatives across Asset Management, Incident Management, Infra Monitoring & Alerts, Vulnerabilities, Patch, Remote Assist Service and Automation for Enterprise and MSPs. Exploring AI to solve the customer problems in ITOps and SecOps.

Responsible for delivering business value by leading and developing a culture focused on customer orientation, committed to continuously develop high performance team and processes.Collaborating with senior leadership teams, internal and external stakeholders to ensure operational efficiencies and productivity.

At Fiind Inc., our mission is to improve the life of B2B Marketers and Sellers by delivering products that help them get more customers. We do this by leveraging latest technologies like AI and Machine Learning to identify the intent and fit data of prospects, so that they spend their valuable time only on prospects that are likely to engage. • Orchestrating Engineering, Sales and Marketing team to ensure product market fit• Devising/refining the product strategy, product value proposition, development, launch plans, promotion plans• Working with cross functional teams to build/refine the product to suit the needs of the customers• Enabling the marketing and sales team, managing Customer Life cycle, automating on-boarding, increasing usage• Defining road map for the product with release versions and features

IT Project Management• Managed the stakeholders, vendors, IT and business teams for the UAT Program Management activities, evaluated the impact of the projects, scope changes and presented to Deputy CTO and Unit Heads for prioritization. • Experienced Scrum Master responsible for delivering large-scale Agile projects on time within budgets by effectively collaborating with geographically diversified Scrum teams.• Managed a multicultural team for a complex service transition (new data centre, document management system and call centre setup) project for a government client.Marketing Management• Prepared annual marketing plans for delivering unit objectives and led activities pertaining to Market Intelligence, Industry Research, TIPS, “Go to Market” Strategy, Competitors, Trends and Technologies.• Identified the scope of marketing research needs, events and conferences, customer days, testimonials, content management, contests, newsletter, road shows, community forums and innovation labs.• Managed vendors, alliances, sponsorship for conferences and events, identified key marketing opportunities, budgeting and controlling including measurement and return on investment. • Analyzed and derived the technology trends from Macro trends which were presented in the TCS forums many times.Pre-sales• Actively involved with RFI/RFP responses to various domain based testing proposals and proposals related to Enterprise Marketing Management (EMM) space through Solutioning, Approach notes and Customer presentations.• Presented TCS capabilities in Software Testing to clients and prospects, prepared reference materials for in-house developed tools related to Testing, Case studies and created Assets related to Testing.