National Director Of Sales Operations
Headquartered In Orlando Florida
Responsible for directing all functions in support of the sales and marketing process. Developed $400 million operating budget for 19 sales centers in 7 states, which employed over 5,000. • Operations leader during transition of newly acquired hotel properties. Negotiated new franchise agreements and service contracts • Identified opportunities for cross training and utilization of employees across multiple departments (Marketing, Contract Processing, Tour Desk, Gifting) resulting in increase efficiencies and decreased labor costs. • Communicated, coordinated, and mentored supervisors in “Change Management” • Coordinated renovations or new construction of sales centers in Houston Texas, Las Vegas Nevada, Branson Missouri, Williamsburg Virginia, Myrtle Beach South Carolina, Miami Florida, Orlando Florida and Gatlinburg Tennessee.• Reduced overall operational expense resulting in greater impact to net numbers. • Responsible for coordinating all IT, Accounting, Payroll, Human Resources, Food and Beverage, Housekeeping, and Maintenance functions for the Sales and Marketing Division