Sean Gardner Email & Phone Number

Kansas City, Kansas, United States

In my current role at Geiger Ready Mix and Geiger Trucking, a key player in the ready mix concrete industry, I am responsible for managing the dispatch of tanker and end dump trucks. My focus is on ensuring efficient transportation of cement and cementitious materials, vital for our company's operations.Key Responsibilities:Coordinating and dispatching a fleet of tanker and end dump trucks for cement and related materials.Optimizing delivery schedules and routes while adhering to safety standards and regulations.Maintaining clear and supportive communication with drivers to facilitate effective transport operations.Overseeing real-time vehicle movements and addressing logistical challenges as they arise.Collaborating with various departments to ensure a smooth supply chain and operational efficiency.Keeping precise records of dispatches, deliveries, and vehicle maintenance, ensuring compliance and efficiency.

Kansas City, Kansas, United States

Trained new dispatchers on how to handle phone calls (911 and administrative lines), Primary & Info Radio traffic, and handled clerical duties. Assisted citizens by phone (911 and administrative lines), e-mail, and OPCares. Handled officer requests by phone, e-mail, and via radio traffic. Operated our Mobile Command Post when needed to respond to critical events.

Verizon WirelessSolutions Specialist - Key HolderI assisted current and potential customers, addressing their needs and wants through personalized interactions. I offered tailored solutions and introduced various additional services provided by Verizon Wireless. Ensuring the best possible customer service, I established positive relationships for future interactions, resulting in a base of repeat customers, high NPS scores, and recognition with True Red.Verizon FiOSEmergency Work Assignment - Field TechnicianI set up new Verizon FiOS services by connecting existing fiber lines or installing new fiber drops. I performed maintenance and repairs on current FiOS connections and delivered excellent customer service at customer locations during a critical period for Verizon.Verizon WirelessExperience Specialist - Key HolderI supported customers and fellow representatives in creating a positive and functional sales environment. I identified opportunities to assist Solutions Specialists in maximizing their sales and minimizing customer interaction time. By taking over transactions and handling non-sales customer service, I increased sales opportunities for Solutions Specialists during their shifts while continuing to find sales opportunities with those customers. While serving as an Experience Specialist, I trained to learn the duties of an Operations Specialist, allowing me to gain new skills and enhance the store's efficiency. By applying my newly-acquired knowledge from Operations, I helped reduce shrink and boost productivity.

Lawrence, Kansas, United States

I redesigned product tags, streamlining the checkout process for increased efficiency. I aided customers with German products and translations, offering linguistic support. I delivered exceptional customer service by assisting customers both in person and over the phone.

Lawrence, Kansas, United States

As a Web Manager, I successfully redesigned the outdated online shopping system from the late 90s, which resulted in saving the store several hundred dollars annually in fees. I established a network that facilitated multi-user POS access and implemented an improved video rental system that minimized losses and ensured accuracy. As a Sales Associate, I provided assistance to customers both in person and over the phone, utilizing my extensive product knowledge.

I provided assistance to current and potential customers by addressing account issues, answering questions, offering phone technical support, and facilitating the process of joining or switching to T-Mobile. As the Small Business Expert at my location, I supported existing and new small business accounts while also helping other staff members manage small business transactions.