Gareth is an IT Support Engineer with 30 years experience gained within the IT industry, (MES, Priors Field School, Esteem Systems, Linetex ATM, Thorn EMI Computeraid and Hatfield University).Over the years I have gained a vast technical knowledge covering hardware, software, commissioning, servers, applications, programming, firewalls and cyber security.Exposure to a wide range of technology, sound analytical and problem solving enable Gareth to play a key role in diagnosing hardware/ software faults, software configuration and network issues.Gareth is able to work in a team environment with leadership abilities, able to work in a fast paced pressurised environment and tight deadlines whilst maintaining a positive and professional attitude, with excellent technical troubleshooting skill and a strong ability to multi-task at a high level. Key Skills:In depth knowledge of Windows operating system in a corporate environmentExperience working with Windows Active Directory, Server 2008 and Server 2012Supported and maintained Microsoft Exchange and Office 365 mail environments Desktop/Laptop builds through imaging technologyAbility to identify operating system/application security vulnerabilities and apply patchesExcellent diagnosing faults and component level repair PC Hardware, EPOS systems and peripheralsExperience troubleshooting hardware/software such as servers, routers, switches and network Gained hands-on pen testing experience through the use of virtual lab environments to improve my security skillsPersonal Skills:Excellent troubleshooting and fault finding skillsExcellent organisational and time management skillsMulti-tasker with the ability to work under pressure and to prioritise workloadShow initiative to make decisions independently, able to think outside the box and come up with my own solutions to solve problems quickly