Deepak Garg Email & Phone Number

• Serve as an escalation point for other Systems Administrators, Engineers, and other technology teams in the resolution of server and system problems.• Contribute to the development and maintenance of automation tools used in the management of our infrastructure.• Plan, schedule, test and perform software installation and upgrades.• Create and maintain documentation of systems and processes for existing and new systems.• Build, administer, and troubleshoot all mission critical environments (Production, Stage, Dev, Test, QA).• Coordinate changes with application owners to ensure minimal user impact.• Maintain PCI and SOX compliance with required applications and environments.• Expert in setting Up entire Production Readiness Plan from scratch.• Experience in Migrating data centers from On-Premise to AWS Cloud.• Excellent troubleshooting skills to find the Root cause of any problem (Application, Infra, Network, Customer etc.).• Managing Incident, Problem and Change management (ServiceNow, Remedy and Jira etc.).• Willing to work on flexible hours for on-call support for 24/7 environment.

Listed skills include Java, C++, C, Html, and 46 others.